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Last updated by Andrey 1 day, 15 hours ago.

Assisted by: Andrey.

Author Posts
August 1, 2025 at 11:15 pm #17289545

ruiG-5

Background of the issue:
I am trying to change the product category slug for another language from /product-category/ to /teste555/. The issue can be seen on this page: hidden link.

Symptoms:
Category: Câmaras (after add to cart button) is showing a 404 error with this URL: hidden link. However, if I change the URL to: hidden link, it works. Teste555 is the translated slug on WooCommerce Multilingual & Multicurrency - Store URLs.

Questions:
Why is the translated slug not working as expected?
How can I fix the 404 error for the product category slug?

August 3, 2025 at 8:49 pm #17291347

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for contacting WPML support.

Could you please try the following steps?

1. Navigate to WPML → Taxonomy Translation → Product Categories.
2. Check if all fields are properly filled in for "Translations of taxonomy Category labels and slug", including the Plural translation field.
3. If any fields are empty, please complete the missing translations.

Our development team is aware of this case and is currently reviewing it.

https://wpml.org/errata/product-category-links-do-not-use-translated-slugs/

Once done, please verify if the issue persists. Let me know how it goes.

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