[Resolved] WPML preventing Elementor editor from loading

Hi there,

Thanks for your contact.

Before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps. This will help speed up the support process.

We have just released a new version for WPML that could solve the issue. Just to be safe, please make a backup of the site files and database before doing the follow procedure:

- Inside your wp-admin please go to Plugins -> Add New.
- Then click on the "Comercial" tab and click on the "Check for updates" button in the WPML section
- After that please select every red plugin available in the list and then click on "Download" at the bottom of the grid.

Keep us posted about your results. Thanks!

Kind regards,
Mateus.

Thank you for your feedback. Could you please activate the debug.log and check what is there at the moment of the issue?

You can do this by adding a few lines to the site’s wp-config.php file. With error log enabled, you will see what the actual problem is.

To enable it, open your wp-config.php file and look for define(‘WP_DEBUG’, false);. Change it to:

define('WP_DEBUG', true);

In order to enable the error logging to a file on the server you need to add yet one more similar line:

define( 'WP_DEBUG_LOG', true );

In this case, the errors will be saved to a debug.log log file inside the /wp-content/directory.

https://wpml.org/documentation/support/debugging-wpml/

Let me know what you see after the debug mode has been enabled.