Problem: Wenn Sie eine Seite zur Übersetzung angelegt und die XLIFF in Version 1.2 exportiert, bearbeitet und wieder importiert haben, wird die Übersetzung zwar im Frontend angezeigt, aber nicht im Advanced Translation Editor (ATE). Sie ist nur sichtbar, wenn Sie auf den klassischen Editor wechseln. Solution: Dieses Verhalten ist zu erwarten, da XLIFF-Importe nur im Classic Translation Editor angezeigt und bearbeitet werden können. Wir empfehlen Ihnen, den Classic Translation Editor für solche Aufgaben zu verwenden. Für weitere Informationen zur Konfiguration Ihrer XLIFF-Dateioptionen besuchen Sie bitte diese Anleitung.
Falls diese Lösung für Sie nicht relevant ist, weil sie veraltet ist oder nicht auf Ihren Fall zutrifft, empfehlen wir Ihnen, ein neues Support-Ticket zu eröffnen. Wir empfehlen Ihnen auch, die Seite mit bekannten Problemen (https://wpml.org/known-issues/) zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Für weitere Unterstützung besuchen Sie bitte unser Support-Forum unter https://wpml.org/de/forums/forum/support-in-german/.
Problem: The client wants to disable the automatic renewal of their WPML subscription but cannot find the option to do so. Solution: If you're experiencing this issue, we recommend that you visit the following link to learn how to switch to manual renewal: Disable WPML Automatic Renewal.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML Support Forum.
Si esta solución no resuelve tu problema o si la información parece desactualizada, te recomendamos abrir un nuevo ticket de soporte. También te sugerimos revisar los problemas conocidos en https://wpml.org/known-issues/, verificar la versión del arreglo permanente y confirmar que tienes instaladas las últimas versiones de los temas y plugins.
Problem: You are unable to modify the French Contact page. Solution: If you're experiencing issues with editing a translation that was originally created using the WPML Translation Editor, it's important to continue using the same editor. We recommend not switching between different editors (like the WordPress Editor or Elementor) for editing translations made in the WPML Translation Editor. To edit or create translations using a specific editor, please follow the guidelines provided in our documentation: Using Different Translation Editors for Different Pages.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
Problem: The client's main menu URLs are automatically changing to include translations, despite settings intended to only append 'FR' or 'ES' to the URLs while keeping the base URL name in English. Solution: We recommend manually setting the URL slugs to ensure they remain in English. Here's how you can do it: 1. Navigate to WPML → Settings and scroll down to Translated documents options. 2. Under Page URL, select the Translate option and then save your settings. 3. You will need to re-send the jobs for translation after making these changes. For more detailed instructions, please visit our documentation on translating page slugs: Translating Page Slugs.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
Problem: You have a setup with unique domains per site (www.brafton.com and http://www.brafton.co.uk) and need to link to the co.uk version of a page from the .com version without WPML converting the URL to the .com version. Solution: We recommend using the
wpml_sl_blacklist_requests
hook to exclude specific URLs from being automatically converted by WPML. This will allow you to maintain links such as
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If this does not resolve your issue, please open a new support ticket.
Problem: The client was facing an issue where the header and footer created with Elementor and Ultimate Addons for Elementor were not displaying for non-default languages, despite having completed translations for these elements. Solution: We identified that the "Display Rules" were missing on the translated templates. To resolve this, we: 1. Navigated to WPML > Settings > Custom Fields translation. 2. Set the following fields to "Copy":
ehf_target_include_locations
ehf_target_exclude_locations
ehf_target_user_roles
ehf_template_type
display-on-canvas-template
3. Updated the translations for the templates, which resolved the issue. For more detailed guidance, please refer to our documentation on Translating Custom Fields.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
