Background of the issue:
I am trying to access a category page on the translated side of my website, but I encounter an issue. The specific page is: hidden link. The English version of the page loads fine: hidden link.
Symptoms:
I get a 404 error when trying to access the translated category page.
Questions:
Why am I getting a 404 error on the translated category page?
How can I resolve the 404 error on the translated page?
Thank you for contacting WPML Support. I can see the issue on your site, please try to re-save the Permalinks from the Settings >> Permalinks by pressing the Save Changes button.
If the issue persists, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue.
Your next answer will be private, meaning only you and I can access it.
=== Please backup your database and website ===
✙ I would need your permission to deactivate and reactivate Plugins and the Theme and to change configurations on the site. This is also a reason the backup is essential.
To fix it, I followed these steps:
1. Went to WPML >> Settings > Taxonomies Translation section.
2. Clicked on “Set different slugs in different languages for Product categories”.
3. Saved the settings without making any changes.
It’s now working correctly, as you can see: hidden link hidden link
Hello,
it seems I have the same problem, but I can't find “Set different slugs in different languages for Product categories” - neither in WPML -> Settings -> Taxonomies Translation, nor in WPML -> Taxonomy translation.
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