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[Closed] Both websites broke after Elementor update

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Last updated by Lucas Vidal de Andrade 2 weeks, 4 days ago.

Assisted by: Lucas Vidal de Andrade.

Author Posts
January 20, 2025 at 2:44 pm #16614005

emileK-2

Background of the issue:
We encountered an issue where both our website languages are suddenly down after updating Elementor Pro. After this, we've disabled the WPML Multilingual CMS plugin which was then at v4.6.13. After that, our base language of the website (NL) worked, however, our alternate language (EN) didn't work anymore. We proceeded with updating it to the latest version - 4.6.15 via OTGS installer plugin - update process went smooth, however, we're still unable to activate the plugin due to the same error message like I mentioned. Link to a page where the issue can be seen: hidden link

Symptoms:
The error is universal WP error 500. PHP Fatal error: Uncaught Error: Class "Elementor\Core\Schemes\Color" not found. PHP Fatal error: Uncaught Error: Call to a member function get_current_language() on null. I know you're going to ask me for debug information, but unfortunately, I can't access that because your plugin is deactivated, and I can't activate it in order to access the required information.

Questions:
What can we do to re-activate the plugin and have our secondary language working again?
January 20, 2025 at 3:08 pm #16614156

Lucas Vidal de Andrade
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Since we are addressing this issue in another ticket. I'll close this one.

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