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This topic contains 3 replies, has 3 voices.

Last updated by Mohamed Sayed 1 year, 7 months ago.

Assisted by: Mohamed Sayed.

Author Posts
November 26, 2023 at 5:17 pm #14925605

johnD-63

I am trying to: Add EUR for the German version.

Link to a page where the issue can be seen: any product from this URL hidden link

I expected to see: all the languages and a single product page works

Instead, I got: by enabling multicurrency, single product page add to cart doesn't work

November 27, 2023 at 2:04 pm #14930769

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi there,

I will add the first reply before this ticket is assigned to one of my colleagues.

First thing, please update WPML to version 4.6.8

- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Go to "WordPress Dashboard > Plugins > Add new > Commercial (tab)".
- Click the "Check for Updates" button.
- Update WPML and its addons there.

For more information:
https://wpml.org/faq/install-wpml/#automated-updates

After that, I checked the single product such as:

hidden link

And I see it is showing in Euro, which I guess is correct?

May I know more information about what is not working?

Screenshot 2023-11-27 at 18.04.04.png
November 27, 2023 at 5:29 pm #14933563

johnD-63

I contacted live support because, I wasn't getting any reply from this ticket. and they solved it.

November 27, 2023 at 11:21 pm #14935243

Mohamed Sayed

Hi,

Thanks for confirming that the issue is resolved on chat.

Please feel free to contact us again if you have any further questions or issues, we will be always happy to help.

Kind regards,
Mohamed