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This thread is resolved. Here is a description of the problem and solution.

Problem:
I am trying to translate theme strings, but I can't register any. It doesn't matter if I try to do it with function like do_action( 'wpml_register_single_string', 'stegu', 'enter_search_terms', 'Enter search terms' ); or simply using __ . Also, options text fields page from ACF options page can't be translated (it works for acf fields in posts or pages). Link to a page where the issue can be seen: https://test.stegu.pl/

Solution:
For some reasons some of icl tables had positions with id 0. after removing them all works as a charm.

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This topic contains 19 replies, has 2 voices.

Last updated by Lauren 2 months ago.

Assisted by: Lauren.

Author Posts
July 9, 2024 at 2:42 pm #15921453

marcinS-43

Background of the issue:
I am trying to translate theme strings, but I can't register any. It doesn't matter if I try to do it with function like do_action( 'wpml_register_single_string', 'stegu', 'enter_search_terms', 'Enter search terms' ); or simply using __ . Also, options text fields page from ACF options page can't be translated (it works for acf fields in posts or pages). Link to a page where the issue can be seen: hidden link

Symptoms:
Can't register any theme strings. ACF options text fields page can't be translated.

Questions:
Why can't I register theme strings using WPML?
Why can't I translate options text fields from the ACF options page?

July 9, 2024 at 4:37 pm #15922187

Lauren
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

Please let me know how the testing goes with minimal settings. You can use the sandbox link that I shared to see the code that was excuded there and is working on the staging site.

July 10, 2024 at 10:47 am #15927683

marcinS-43

Unoftunatelly, no changes.
It looks like plugin is not able to register any strings from the theme.

July 10, 2024 at 11:35 am #15927934

marcinS-43

Should i maybe deliver creditencials to test webvsite?

July 10, 2024 at 12:13 pm #15928058

Lauren
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

Yes please provide cresdentials to a test site with minimal settings so we can see if the theme can register strings. The next field is marked as private so that you can safely share credentials.

July 10, 2024 at 1:08 pm #15928205

Lauren
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

Thanks, but when I try to login, I get the message "The username wpml is not registered on this site. If you are unsure of your username, try your email address instead.". Can you please double check credentials and let me know if anything changes?

Thanks.

July 10, 2024 at 1:13 pm #15928218

marcinS-43

Sorry, that was my bad.
Please try again now.

July 10, 2024 at 1:30 pm #15928258

Lauren
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

I was able to login but it seems I don't have access. Can you please make mine an admin account?

July 10, 2024 at 1:37 pm #15928284

marcinS-43

You are set as admin now

July 10, 2024 at 2:57 pm #15928792

marcinS-43

If you will need i can provide ftp access as well.

July 11, 2024 at 2:09 am #15931161

Lauren
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

I'm trying to enable the debug log for your test site but I"m getting a 500 error on your site. Can you please add debug information in the next reply so i can try enabling the debug log that way?

Thanks!

July 11, 2024 at 9:25 pm #15937825

Lauren
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

Have you tried registering a new site key? I Found an error related to the key in the communication log, so let's try that and see what happens.

Go to wpml.org/account/sites and delete the existing URL. Then, add it back. This generates a new site key. Copy this key.

Next, go to your WordPress dashboard and go to Plugins -> Add New -> Commercial. Click the link to unregister WPML from this site, and then you'll see the option to register the new key.

After that, try running the scan for the theme strings again and let me know if anything changes.

July 12, 2024 at 11:04 am #15942067

marcinS-43

Unoftunatelly it is still the same as it was before.

July 16, 2024 at 6:42 pm #15962280

Lauren
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

Please see my previous private reply and let me know once the migration is complete.

July 17, 2024 at 12:52 pm #15966290

marcinS-43

Unortunatelly there was an error during migration and now i can't start it anymore.

Zrzut ekranu 2024-07-17 145159.png
marcinS-43 confirmed that the issue was resolved on 2024-07-24 15:11:45.
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.