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Supporter timezone: Europe/Vienna (GMT+02:00)

This topic contains 1 reply, has 2 voices.

Last updated by Bigul 1 year, 5 months ago.

Assisted by: Bigul.

Author Posts
January 18, 2024 at 9:25 am #15198806

davidM-151

Hi,

there's an error message (in German) that states I need to delete some language information and fill them with new data. There is no button with that label though on the WPML Troubleshooting page. How can we fix this?

cheers

CleanShot 2024-01-18 at 10.23.53@2x.png
January 18, 2024 at 3:10 pm #15200882

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Welcome to the WPML support forum. I will do my best to help you to resolve the issue.

Please share with us the WordPress debug.log(not WPML debug information) to collect more details on this. Refer to these pages for instructions

https://wpml.org/documentation/support/debugging-wpml/

https://wordpress.org/documentation/article/debugging-in-wordpress/

To enable the WordPress Debug log, open your wp-config.php file of site root and look for define('WP_DEBUG', false);. Change it to:

// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );
 
// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );
 
// Disable display of errors and warnings 
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );

In this case, the errors will be saved to a debug.log log file inside the */wp-content/* directory. Please do the steps to reproduce the bug and check if you are getting any errors or warnings related to WPML in the log file.

If you can paste your debug.log to http://pastebin.com/index.php and provide me that link it would be great! (This is the cleanest way because sometimes the logs are long and create a complete mess of discussion).

--
Thanks!

Bigul

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