To better understand and address the issue you've mentioned could you please provide us with more detailed information? Specifically, we would like to know more about the specific problem you're encountering with product variations and the product catalog.
If possible, please provide specific steps or actions you take that lead to the issue and any screenshots or examples that illustrate the issue. This visual information can be very helpful in diagnosing the problem.
The more information you can share, the better equipped we will be to address your concerns. Your detailed response will help us quickly identify the root cause and provide you with an effective solution.
Thank you for your cooperation. We look forward to resolving this issue for you.
The main issue is that when we create a product in English and then convert it to German, the Product Catalogue fields do not get translated, although all other data gets translated.
Could you please assist me in resolving this issue?
Thank you for the clarification. When you mentioned 'Product Catalogue', did you mean "Product Categories"? It is possible that the Catalogue that you're referring to might be set to "Not translatable," which would explain why they don't appear translated. Could you please go to "WPML > Settings," check the Post Type Translation and Taxonomy Translation settings, and ensure that the "Catalogue" you're referring to is set to 'Translatable'?
It would be better if you could share a link to the product where you're having the issue along with some screenshots that clearly show the issue. Please also share the WPML Debug Information of your site so that I can get a better overview of your site and system.
You can access the product here: Lamar Caviar - hidden link
After translating the product into German, I noticed that the Product Catalog Feed Options are not translated and appear blank.
English: hidden link
German: hidden link
We have to manually add all the details repeatedly for each product. Could you please help us automate this process? Your assistance would be greatly appreciated.
It seems that the translation preference for the field where you're entering the feed data is not configured correctly, which is why the data is not showing in the translation. To help identify the field names and determine if the translation settings can be adjusted, I installed the free version of the plugin in my development environment. Please try the following steps and see if they help resolve the issue:
- Please go to WPML > Settings and scroll to the 'Custom Field Translation' section.
- Click on the 'Show system fields' link.
- Once the page refreshes, in the search box within the 'Custom field translation' section, enter wpfoof
- The fields from 'Product Catalog Feed' plugin will appear in the list. Set the translation preference for all the fields to Copy and save the changes.
- Once done, open the default product and make a small change in the title.
- Save the changes and update the translation.
The steps above should help in copying the data from the default version to translation.
I would also like to inform you that the plugin you're using is currently not listed in WPML's compatible plugin directory. If you're still experiencing issues after following the steps above, it is advisable to reach out to the plugin's support team and inquire about the process of copying field data to translations. You can also request that they join WPML's Go-Global Program to make their plugin compatible with WPML. For more details about the program, feel free to check and share this link: https://wpml.org/documentation/support/go-global-program/
Feel free to let me know if there is anything else you need help with. I will be happy to assist.
Best regards,
Prosenjit
The topic ‘[Closed] Product Variation and Product Catalogue | Taxonomy’ is closed to new replies.