This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Tagged: Known issue
This topic contains 3 replies, has 0 voices.
Last updated by Otto 2 months, 1 week ago.
Assisted by: Otto.
Author | Posts |
---|---|
May 4, 2025 at 7:52 am #16992789 | |
danielN-90 |
Background of the issue: Symptoms: Questions: |
May 6, 2025 at 3:00 pm #17002445 | |
Otto WPML Supporter since 09/2015
Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00) |
Hello, To ensure the quickest and most accurate support, please provide your debug information so I can look at some of your configurations. We have an excellent article on how to locate it here: https://wpml.org/faq/provide-debug-information-faster-support/. Please take a look at this errata: Best Regards, |
May 9, 2025 at 12:52 pm #17016695 | |
danielN-90 |
Hi, Thanks for the articles above. That makes it easier for me to clarify our problem. Without knowing it, we used the old shortcodes for the Woocommerce cart and checkout. When we installed WPML the Cart en Checkout pages we're translated automatically, but with a few issues. After realizing that we needed to use the new Woocommerce shortcodes for the cart and checkout, we've updated the English version (the original pages) and everything works fine. But now all the other languages still show the old shortcodes, so the old blocks, instead of the new ones. When I try to change this, I can only change the text that was available earlier. So: how can we 'update' the pages, so that it takes over the new elements used on the checkout and cart pages? Do we need to delete everything or is there an easier way? Thanks! |
May 9, 2025 at 1:58 pm #17017026 | |
Otto WPML Supporter since 09/2015
Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00) |
Hello, So, the translated Cart and Checkout pages still show outdated short-code content because WPML sees them as completed translations and does not re-import the new blocks you added to the English originals, right? You can resync them by (A) re-duplicating/overwriting the translations, (B) forcing WPML to mark them “needs-update” and re-opening the Advanced Translation Editor. ❌ Please make a full website backup before proceeding ❌ Solution A – Overwrite translations with the new English content Solution B – Trigger “needs-update” and retranslate Best Regards, |