Split: why some text or page did not translate as I choose translate everything?

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was experiencing issues with some texts or pages not being translated despite choosing the option to translate everything.

Solution:
1. To translate dropdown categories and menu items, we recommended following the WPML documentation:

2. For page titles such as 'Shop' and 'My Account' that are copied from the English language, we advised re-translating those page titles to display the menu labels in the second language.

3. To translate strings like "My Account", we provided the following steps:

1. Go to WPML > Theme and plugins localization > Scan strings in the theme and plugin.

2. Go to WPML > String Translation > Search for the string and translate it.

We also included a link to the documentation for finding strings that don't appear on the String Translation page:
Finding Strings that Don’t Appear on the String Translation Page

If the solution provided is not relevant due to being outdated or not applicable to your case, we suggest opening a new support ticket. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us through the WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic is split from https://wpml.org/forums/topic/language-not-showing-on-site/

Tagged: Exception

This topic contains 5 replies, has 2 voices.

Last updated by Long Nguyen 1 year, 4 months ago.

Assisted by: Long Nguyen.

Author	Posts
February 20, 2024 at 9:21 pm #15324827
darithS	I have provide (wp-admin and FTP) in private and as the screenshot bellow why some text or page did not translate as I choose translate everything?
February 21, 2024 at 4:21 am #15325229
Long Nguyen WPML Supporter since 02/2022 Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi Darith, Thank you for contacting WPML support, I'd be happy to help you with this issue. For the dropdown categories menu, you can follow the documentation to translate the menu items and product categories https://wpml.org/documentation/getting-started-guide/translating-menus/#fully-custom-create-menus-manually https://wpml.org/documentation/getting-started-guide/translating-post-categories-and-custom-taxonomies/ For some menu items like Shop, My Account, are page titles and copied from English language. You can re-translate those page titles to display menu labels in the second language. Look forward to your reply. Thanks
February 21, 2024 at 2:42 pm #15328786
darithS	I have follow you link but still can not fix. Please help
February 22, 2024 at 2:19 am #15330914
Long Nguyen WPML Supporter since 02/2022 Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, I see the menu items are displayed in the Chinese language as well. For the string "My Account", I follow steps below to translate it: 1. Go to WPML > Theme and plugins localization > Scan strings in the theme Woodmart and plugin Woodmart Core. 2. Go to WPML > String Translation > Search for the string and translate it. Now you can see the translation string is displayed in the frontend as well. Please check the screenshot attached. Refer documentation https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/ Look forward to your reply. Thanks
February 22, 2024 at 5:23 am #15331040
darithS	I want translate this also. it still in English
February 22, 2024 at 6:51 am #15331147
Long Nguyen WPML Supporter since 02/2022 Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, You can follow the second step that I shared above to translate those strings: - Go to WPML > String Translation > Search for the string and translate it. I hope I was helpful. Don't hesitate to ask if you find any problem along the way, I'll gladly help you.