Stale translation content (Removed Elementor and Jet Woo plugins)

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing issues with stale translation content in WPML after removing Elementor and Jet Woo plugins. The plugins are no longer used on the site, but there are some stale translation jobs tied to them that need to be removed.

Solution:
We recommend reinstalling the Elementor and Jet Woo plugins temporarily to access the original content. Once the plugins are reactivated, the client should follow the guide on how to delete the unwanted translation of a page, post, or template.

It is important to take a full backup before proceeding with these steps.

After completing the deletion of the translations, the plugins can be deactivated and uninstalled again.

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Tagged: Documentation request

This topic contains 1 reply, has 2 voices.

Last updated by Waqas Bin Hasan 1 year, 7 months ago.

Assisted by: Waqas Bin Hasan.

Author	Posts
November 9, 2023 at 7:09 pm #14770641
shuchiG	Tell us what you are trying to do? I am seeing stale translation content in WPML (translations) after removing Elementor and Jet Woo plugins. These plugins are no longer used on my site, but it seems there are some stale translation jobs tied to them. How to remove/fix this? Is there any documentation that you are following? Is there a similar example that we can see? What is the link to your site?
November 13, 2023 at 6:52 am #14785447
Waqas Bin Hasan WPML Supporter since 05/2014 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hello Shuchi, Thank you for contacting the support. Generally this is https://wpml.org/faq/how-to-delete-the-translation-of-a-page/ how you delete the unwanted translation of a page, post or template. I 'll suggest to install those plugins temporarily, so you can access the original content as shown in your screenshot and then follow the above mentioned guide. Remember to take a full backup beforehand. Later you can deactivate/uninstall the plugins again. Please let me know if this works or I'll try my best to help you further on the matter. Regards.