This thread is resolved. Here is a description of the problem and solution.
Problem:
Client was using custom code where some strings were not being detected for translation, despite using proper gettext methods.
Solution:
It turned out there were unnecessary spaces in the strings and in the related ACF fields. Removing those fixed the problem.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
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Last updated by 3 weeks, 3 days ago.
Assisted by: Waqas Bin Hasan.