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Last updated by Carlos Rojas 1 day, 20 hours ago.

Assisted by: Carlos Rojas.

Author Posts
July 11, 2025 at 7:05 am #17226324

tonyD-19

Background of the issue:
I installed WPML on my WordPress site and was trying to use the Elementor editor for the headers and footers.

Symptoms:
The Elementor editor for the headers and footers does not work anymore after installing WPML. Disabling the plugin does not solve the issue.

Questions:
Why does the Elementor editor not work after installing WPML?
How can I fix the issue with the Elementor editor not working?

July 11, 2025 at 9:32 am #17226927

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hello,
Thank you for contacting us

1.- Please follow these steps to isolate the cause of the issue:
- Create a full site backup or create a staging site with a copy of the live site (you can use WP Staging for free)
- Update any outdated plugins or themes
- Flush any cache memory that might exist
- Activate the WordPress debug mode as described in this guide: https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/
- Deactivate all plugins, including the WPML ones
- Activate a default WordPress theme, like Twenty Twenty
- Activate the WPML plugins and Elementor
- If the issue disappeared, start by activating the theme, and then the rest of the plugins, one by one, until the issue appears again and you find the culprit
- Check the debug.log file (located within the wp-content folder) and look for fatal errors that correspond to the date you are running these steps

Can you tell me the results of the steps described above?

2.- Provide the debug information as described in this link: https://wpml.org/faq/provide-debug-information-faster-support/

Regards,
Carlos