There are missing sentences in traslation editor

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to translate text on your site using WPML, but you notice that there are missing sentences in the translation editor.
Solution:
We recommend checking if all content is now visible in your translation editor. We have disabled an option for bigger segments, which might have been hiding some of the content. You can verify this by accessing your post in the translation editor.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please do not hesitate to open a new support ticket with us for further assistance at WPML support forum.

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Tagged: Bug

This topic contains 9 replies, has 2 voices.

Last updated by Bruno Kos 7 months ago.

Assisted by: Bruno Kos.

Author	Posts
November 4, 2024 at 3:58 pm #16362089
pavelK-20	Background of the issue: I am trying to translate a few paragraphs of text on my site hidden link using WPML. Symptoms: There are missing sentences in the translation editor. Questions: How to force editor to show all source sentences.
November 5, 2024 at 6:14 am #16364126
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00)	Hi, Thank you for contacting WPML support! Can you tell me if the content within this block is created using HTML tables perhaps? So it has the structure such as: <h3>Details</h3> <table class="details"> <tbody> <tr> <td>Name</td> <td>FRITZ – Secco Rosé</td> </tr> <tr> <td>Kategorie</td> <td>Secco</td> </tr> <tr> <td>Jahrgang</td> <td>-</td> </tr> </tbody> </table> Because we have the same case reported by another client. Regards, Bruno Kos
November 5, 2024 at 8:44 am #16364825
pavelK-20	Hi bruno, no, no table, just plain text.
November 5, 2024 at 8:58 am #16364853
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00)	Would you be willing to provide me with WordPress credentials so I could investigate the issue directly? And tell me for which page does it happen? https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ I marked your next reply as private so that you can safely add credentials.
November 5, 2024 at 10:03 am #16365286
pavelK-20	You can log in here as admin, please: Template –> Saved Templates –> Sezony – Wellness Template is Used via ShortCode on Page -> Ceník – Château I it necessary to provide FTP ? I am sorry, I put login info to Public text accidentaly. Please give mi one more chance tu provide you with credetials. pavel
November 5, 2024 at 10:09 am #16365317
pavelK-20	Please, give mi one more chance, to provide you with credetials. Pavel
November 5, 2024 at 10:44 am #16365465
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00)	Private reply set.
November 6, 2024 at 9:51 am #16370819
pavelK-20	How is it going, Bruno?
November 6, 2024 at 9:59 am #16370842
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00)	Let me check with our 2nd tier team because I see that there are also some numbers that appear there, even though the numbers should not be translatable at all. I will keep you posted!
November 7, 2024 at 10:47 am #16376420
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00)	Can you check now? hidden link I disabled an option for bigger segments here and I think it shows all the content now, can you check?