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Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)

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This topic contains 10 replies, has 2 voices.

Last updated by Long Nguyen 1 year, 1 month ago.

Assisted by: Long Nguyen.

Author Posts
November 24, 2023 at 9:59 am #14915157

shadow-windows-apsK

Hi.
I have translated my webshop with WPML automatic translation. But the add on fields don't translate. They don't even show up in the translation. I have tried following this guide: hidden link
But it doesn't say how to translate the fields. It just says to add the translated fields to the product. I also tried manually to translate the fields through WPML translation management.
This is one of the products I want to translate: hidden link

November 27, 2023 at 7:38 am #14926781

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi there,

Thank you for contacting WPML support, I'd be happy to help you with this issue.

Following their documentation hidden link
you also need to translate the group displayed on your product page. Please translate the group and let me know how it goes.

While checking the debug info, I see that the WordPress Memory Limit is below the requirements. The minimum requirements are 128M, but we do recommend 256M and the debug information of your site shows it set to 40M. Please check this link for more details
https://wpml.org/home/minimum-requirements/.
You can increase it by adding the following code in your wp-config.php file, right before the /* That’s all, stop editing! Happy publishing. */ line:

define( 'WP_MAX_MEMORY_LIMIT', '256M' );
define( 'WP_MEMORY_LIMIT', '128M' );

After adding the code you can confirm that the memory was changed correctly from WPML > Support > WordPress > Memory limit.

Look forward to your reply.
Thanks

November 30, 2023 at 8:27 am #14959329

shadow-windows-apsK

Hi! I tried translating all groups, fields, add-ons. It still doesn't work. I guess there's no way to do automatic translation of the add-ons?
I updated the memory limit 🙂

November 30, 2023 at 8:54 am #14959481

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

Can you please help me to replicate the issue on a clean installation of WordPress? You can login directly with this link hidden link

Kindly follow the steps below:

- Don’t restore your site there.
- Install the WooCommerce Product Add-Ons Ultimate plugin.
- Try to replicate the issue.
- Then let me know the steps to replicate it.

Look forward to your reply.
Thanks

November 30, 2023 at 1:39 pm #14963283

shadow-windows-apsK

Hi. I tried installing the plugin but it caused a critical error.

December 1, 2023 at 8:43 am #14970187

shadow-windows-apsK

Hi!
I tried to import some of my products where the issue occurs.
Here is one product, and I added some add-on fields:

hidden link

It is of course different on my site, because I am trying to do automatic translation. I went to settings in WPML and made fields, groups and add-ons translatable. I tried translating it, and also translating the groups, fields, add-ons. But when I try to translate them, it causes an error.

If I click edit on one of the groups for example, it says "server not found".

hidden link

Best regards!

December 4, 2023 at 2:20 am #14981737

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

I see the each group created when editing the product is a post, post type "pewc_group", like the variation. We can translate it from WPML > Translation Management but cannot edit it directly, that's why you see the error message when trying to edit a group.

I go to WPML > Settings > Custom Fields Translation > Set the field "group_title" to Translate and I can translate the group title in Advanced Translation Editor but still do not see it works in the frontend. Please check screenshot attached.

I'm asking our 2nd tier support about this issue and update you here when I have something to share.

Thanks.

Advanced Translation Editor - WPML 2023-12-04 08-58-52.png
December 4, 2023 at 8:42 am #14983181

shadow-windows-apsK

Ok thanks. I am pretty sure I did translate all groups, fields, and the ones called "add-ons", but nothing seemed to work.
But it would be great if you could find a solution.

December 18, 2023 at 3:43 am #15080221

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

After checking this issue further, we see that the add-on fields should be translated manually with the WordPress editor. It is noted in the documentation
https://wpml.org/plugin/woocommerce-product-add-ons-ultimate/
https://wpml.org/documentation/translating-your-contents/using-different-translation-editors-for-different-pages/

Please contact the plugin author and ask them to update their documentation with the new translation editor UI of WPML.

Thanks.

December 18, 2023 at 9:44 am #15081683

shadow-windows-apsK

Thank you. Does that mean I can't translate them automatically, but have to type in the translations manually?

December 18, 2023 at 10:17 am #15082335

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Yes, correct. You should use the WordPress editor and create the groups, fields when editing the translation product manually, the same steps as you create the groups, fields in the original language.

The topic ‘[Closed] Translation of WooCommerce Product Add-Ons Ultimate’ is closed to new replies.