when I log in to fonksiyonturizm.com I get an error

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client changed the main language of their website from Turkish (TR) to English (EN) after moving to a new domain and encountered an error when logging into the original domain with the Turkish language set as the main language.
Solution:
We recommend updating to the latest version of WPML, which at the time of the support was 4.6.8. This update can be downloaded from the WPML changelog page.
After updating, the client should use the "mark it as copy" option designed for such cases where the domain and main language have changed.

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Tagged: Documentation request

This topic contains 7 replies, has 2 voices.

Last updated by Bruno Kos 1 year, 7 months ago.

Assisted by: Bruno Kos.

Author	Posts
November 23, 2023 at 8:59 am #14905137
fikretT	The main language of fonksiyonturizm.com was TR, I added EN, RU, DE and FR languages to this site. Then I moved all the content on the site because I needed two separate domain names and moved it to functionhealthtourism.com. On this new site, I chose EN as the main language and removed the TR language. Today, I deleted the old KEY and re-registered with the new KEY I created for functionhealthtourism.com. This site is working successfully. On fonksiyonturizm.com, I re-registered with the new KEY I created for this domain. On this site, the main language will be TR and I will add the EN language. All the pages I created are manual translation for both sites, I did not use the automatic translator. Now, when I log in to fonksiyonturizm.com, I get an error. Can you help me how to fix this problem?
November 23, 2023 at 9:36 am #14905619
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00)	Would you be willing to provide me with WordPress credentials for both sites so I could investigate the issue directly and check how site are connected now? https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ I marked your next reply as private so that you can safely add credentials.
November 23, 2023 at 2:41 pm #14909385
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00)	Can you ask you to update WPML to 4.6.7 on both sites? You can do it from here: hidden link, as I believe your case to be https://wpml.org/errata/this-site-has-moved-to-a-new-location-message-after-migrating-your-website/.
November 23, 2023 at 6:18 pm #14911065
fikretT	I updated as you recommended. There is no problem on fonksiyonturizm.com, the site is working. functionhealthtourism.com site is working but gives the following warning on the dashboard. This site has moved to a new location You or someone else moved this site to hidden link. Please keep in mind that: Translations that you do at hidden link will not appear on this site. You cannot edit translations on this site. The site at hidden link is using the same credits for automatic translation as this site. If you didn't intend to move this site to hidden link, you can indicate that this site should be at hidden link.
November 24, 2023 at 10:56 am #14916101
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00)	I am checking with with our 2nd tier and will get back to you.
November 25, 2023 at 12:51 pm #14922397
fikretT	Thank you very much. I look forward to the solution.
November 27, 2023 at 7:26 am #14926689
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00)	Can you try with: define('WP_HOME','<em><u>hidden link</u></em>'); define('WP_SITEURL','<em><u>hidden link</u></em>'); and define('WP_HOME','<em><u>hidden link</u></em>'); define('WP_SITEURL','<em><u>hidden link</u></em>'); so open the wp-config.php file in a text editor and add these just above the line that says /* That's all, stop editing! Happy blogging. */: for each of the sites. Does it help? https://wpml.org/errata/persistent-warning-this-site-has-moved-to-a-new-location/
November 27, 2023 at 8:36 am #14927381
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00)	Please ignore my previous answer for now - can you update to 4.6.8? We just released it. https://wpml.org/download/wpml-multilingual-cms/?section=changelog And we introduced this "mark it as copy" option for such cases, can you check?
November 30, 2023 at 5:52 pm #14965935
fikretT	I am now using both sites with different keys. Thank you for your help and update.