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Supporter timezone: Asia/Yerevan (GMT+04:00)

This topic contains 3 replies, has 2 voices.

Last updated by Christopher Amirian 7 months, 2 weeks ago.

Assisted by: Christopher Amirian.

Author Posts
November 14, 2024 at 8:40 pm #16404939

karelR-3

Background of the issue:
I am trying to copy an image field in a repeater within the ACF Options, which is set to copy, to a translated language.

Symptoms:
The image does not update in the translated language and remains as the previous image that was initially set.

Questions:
Why does the image not update in the translated language when set to copy?
How can I ensure the image is copied correctly to the translated language?

November 15, 2024 at 7:54 am #16405921

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi,

Thank you for contacting our support.

Just to make sure we are on the same page, you do translate the options page manually correct? Because we do not support the Advanced Translation editor for the ACF options page:

https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/translating-the-acf-options-page-custom-fields-with-wpml/

You have mentioned that you set the fields to copy, but to double check did you use the steps mentioned int he doc above to manually do that?

Thank you.

November 15, 2024 at 11:12 am #16407698

karelR-3

Hey,

Yes. I use the manual translation and the fields are set to copy for this field using Expert setting.

Screenshot 2024-11-15 at 12.12.31.png
November 17, 2024 at 1:42 pm #16411756

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi,

Thank you I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website.
It is absolutely important that you give us a guarantee that you have a backup so if something happens you will have a point of restore.

Make sure you set the next reply as private.

If you are able to give us a staging version of the website that would be great. If not, please give us permission to copy your website to our server.\

Thanks

November 20, 2024 at 12:42 pm #16424644

karelR-3

We just migrated it to live, so can give access to the test website. Nevertheless, I changed it to already to translate, so we wouldn't wait on WPML to go live.

Also, another issue occured where after the migration. Main menu shows untranslated strings when being on the home page, but translated strings when being anywhere else on the page. All the Cache plugins are out and WPML cache cleared etc.

Screenshot 2024-11-20 at 13.41.09.png
November 21, 2024 at 9:17 am #16427996

karelR-3

Can you reply? This is urgent. Another thing.. While logged in admin (as with previous stuff), it works OK but as a normal user, in a new browser/incognito mode, the translated posts appear all wrong. Estonian view of blog shows english items.

This reply box does not have a private mode so I cannot send the credentials

November 21, 2024 at 2:31 pm #16429621

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi,

Sorry for the late reply. Please use the immediate next reply to provide the private information if you answer and then try to add on the next reply the checkbox will not show.

For the live website new issue please open up a chat using the link below:

https://wpml.org/forums/forum/english-support/

That will be faster, and judging the information you have mentioned specifically the logged in/out I can say with high probability it is a cache issue.

But it is better that you open up a chat for that.

I will check the ACF Options page issue on the next reply.

Thanks.

The topic ‘[Closed] ACF Options Repeater Image field set to copy but does not update in translated language’ is closed to new replies.