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This topic contains 3 replies, has 2 voices.

Last updated by Bigul 23 hours, 18 minutes ago.

Assisted by: Bigul.

Author Posts
November 6, 2024 at 2:19 pm #16372518

sagiS

Hello,

I have also reported second issue i.e "What steps can I take to address the speed issue at the admin side caused by background queries?". So your team has checked this issue or not?

We are facing admin side speed issue because of WPML background queries running. Please update me for this issue ASAP.

November 6, 2024 at 2:21 pm #16372531

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hello,

Welcome to the WPML support forum. I will do my best to help you to resolve the issue.

To make sure about the performance issue you mentioned in the chat, it will be related to the following ticket, am I correct? Please confirm.

https://wpml.org/forums/topic/background-queries-slowing-down-my-site-coming-up-on-each-refresh/

Also, is it okay to test the performance issue in this staging site - hidden link?

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Thanks!

Bigul

November 6, 2024 at 4:52 pm #16374105

sagiS

Hello,

Yes, the ticket you mentioned above is correct.

Yes, you can test on the same staging I shared with you. Please update me ASAP as we are facing this issue from long time and it is slowing down admin side pages like users & woo orders specially.

Thanks

November 7, 2024 at 7:49 am #16375387

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hello,

Thank you for the updates. We hope the issue exists in your live site after WPML and WooCommerce Multilingual Troubleshooting procedures and the steps suggested in the following errata.

https://wpml.org/errata/wpml-causing-backend-slowness-and-duplicated-queries/

Can you reproduce the issue in a minimal setup on the staging site now? Becuase now in the staging site only WPML plugins and WooCommerce are active with the default 2023 theme. It will help us a lot in debugging.

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Thanks!

Bigul