Conflict with Woocommerce Membership plugin

This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're experiencing issues with the My-Account menu links not working after installing the WooCommerce Membership plugin alongside WPML, it's likely due to a conflict between these plugins.
Solution:
We recommend installing and activating the WooCommerce Multilingual plugin to ensure compatibility between WooCommerce and WPML. You can add this plugin by navigating to Plugins > Add New > Commercial tab on your WordPress dashboard. After activation, complete the setup and ensure that translations for the default WooCommerce pages, especially the My Account page, are properly generated.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket with us.

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Tagged: WCML

This topic contains 2 replies, has 0 voices.

Last updated by Kor 3 days, 6 hours ago.

Assisted by: Kor.

Author	Posts
July 3, 2025 at 1:40 pm #17197582
Scott Carter	Background of the issue: I recently installed the WooCommerce Membership plugin and noticed that the My-Account menu links no longer work. I tested a default theme and deactivated plugins one by one. As soon as I activate the WPML plugin, the menu stops working again. There seems to be a conflict between the two plugins. The issue can be seen here: hidden link Symptoms: All of the links in the sidebar go to my-account instead of the pages they are assigned to within the user profile. Questions: Can you advise on how to fix the conflict between WPML and WooCommerce Membership plugin?
July 4, 2025 at 12:53 am #17199578
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for contacting us. WooCommerce Membership plugin is fully compatible with WPML as mentioned here https://wpml.org/plugin/woocommerce-memberships/ . The issue could be isolated to your Website for some reason. I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified. Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements. Your upcoming reply will be treated with confidentiality and will only be visible to you and me. ✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
July 8, 2025 at 8:22 am #17212411
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. I've checked and since you're using the WooCommerce Plugin on your site, please install and activate the WooCommerce Multilingual plugin on your site to make the WooCommerce Plugin work properly with WPML. You should be able to do that by going to "Plugins > Add New > Commercial" tab. Once it is activated, please proceed to complete the setup and make sure that translations for the default WooCommerce pages have been generated. I hope the issue will be resolved once the My Account page has been translated properly.