Dashboard of the site is showing as right-aligned

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was unable to switch the text menu from Hebrew RTL to English LTR even after deleting the Hebrew language.
Solution:
1) Navigate to WPML >> Translation Management >> Translators tab.
2) Remove the current translator.
3) Refresh the page.
4) Add the user as a Translator again and save the changes.
5) Go to Users >> Profile.
6) Select English as the value for the Language field.
7) Save the changes.
8) Clear all types of caches.
Please ensure to perform a full site backup before attempting these steps. If the solution provided here is not relevant due to being outdated or not applicable to your case, we recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket with us.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic is split from https://wpml.org/forums/topic/there-is-a-problem-with-the-string-translation-table-in-your-site-28/

Tagged: Bug

This topic contains 2 replies, has 2 voices.

Last updated by Bigul 10 months, 3 weeks ago.

Assisted by: Bigul.

Author	Posts
March 14, 2024 at 12:28 pm #15409759
shayL-4	I also tried to delete all language db from the support menu, but there is still no change, my site still appears in the Hebrew RTL text menu, even after i deleted my Hebrew Language. For some reason, it stuck in Hebrew and doesn't let me change back to the English text menu in LTR.
March 14, 2024 at 12:59 pm #15409981
Bigul Supporter Languages: English (English ) Timezone: Europe/Vienna (GMT+01:00)	Hello, Welcome to the WPML support forum. I will do my best to help you to resolve the issue. The issue exists in a minimal setup when I tried with the admin user you have shared. But it works fine when I tried with a new admin user. So I will consult about this with our team for an expert opinion and get back to you as soon as possible. Please wait. Refer to the following screencast for more details. hidden link -- Thanks! Bigul
March 14, 2024 at 4:25 pm #15411527
Bigul Supporter Languages: English (English ) Timezone: Europe/Vienna (GMT+01:00)	Hello, I am getting the expected results in my local copy after the following steps of the admin user account having the issue. 1) Visit WPML>>Translation Management>>Translators tab 2) Remove the current translator 3) Refresh the page 4) Add the user as Translator again and save the changes 5) Visit Users>>Profile 6) Choose English as the value for Language field 7) Save the changes 8) Clear all types of caches Please try it after a full site backup and let us know your feedback. -- Thanks! Bigul
March 18, 2024 at 8:18 pm #15423298
shayL-4	Thank you for your help, it works ok now.