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Supporter timezone: America/Los_Angeles (GMT-07:00)

This topic contains 11 replies, has 2 voices.

Last updated by Bobby 1 year, 10 months ago.

Assisted by: Bobby.

Author Posts
July 31, 2023 at 9:59 pm #14129769

cristinaL-7

Hi,
I have this page
hidden link
And the Blog posts are responding to a layout made on divi builder.
hidden link
The translations are not responding to this layout, although it is assigned to JMJ category. I even tried to assign to those specific posts…
hidden link – This is wrong (EN)
hidden link – This is correct (FR)

hidden link – This is wrong (EN)
hidden link – This is correct (FR)

Don’t know what to do…
Thank you in advance,
Cristina

August 1, 2023 at 9:55 pm #14137891

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hi Christina,

It looks like this is happening with just the EN versions, correct?

What are your results if you do the following:

1. Edit the default language post and make a small change -> update
2. Update the translation for EN and save

does it apply the correct styling now?

August 1, 2023 at 11:21 pm #14138103

cristinaL-7

Hi Bobby,
Nothing appened...
Anyway, the roling arrows sign from updating are still mooving.
Any idea?
Thank you so much

August 2, 2023 at 6:51 am #14139177

cristinaL-7

Hello,
It is working now, although I’m not able to translate the title:
Diário da participação da SNSF nas Jornadas Mundiais da Juventude – Lisboa 2023
On both EN and FR versions. I search for the string, translated, and still… is not showing
Thank you

August 2, 2023 at 6:26 pm #14144381

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

I would like to request temporary access (wp-admin and FTP) to your site to test the issue.
(preferably to a test site where the problem has been replicated if possible)

**Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken **

I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/
You will find the needed fields for this below the comment area when you log in to leave your next reply.
The information you enter is private which means only you and I have access to it.

NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin.

Thank you,
Bobby

August 8, 2023 at 4:46 pm #14171455

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hi there,

When I review this page on the staging site I am not able to reproduce this behavior
hidden link

same when I review this on the live site it looks like it is displaying as expected

August 8, 2023 at 6:33 pm #14171911

cristinaL-7

Hi Bobby,
I couldn’t quite understand your answer…
On that page, as you can see the Title: Diário da participação da SNSF nas Jornadas Mundiais da Juventude – Lisboa 2023
Is not translated neither on EN or FR
Although I have translated that on the string translator
Thank you

August 9, 2023 at 7:51 am #14173185

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Thank you for updating me!

I was referring to the styling of the page, but I can see the translation does not display.

This can be caused by a Divi layout not being translated.

That part is created using a Divi Layout correct? What is the name/ location of the layout in the backend so I can review it

August 9, 2023 at 10:42 am #14174965

cristinaL-7

Yea, that part is made on the Divi Builder.
It is the last box, assigned to specific posts: JMJ (category) and I also tryed to choose the specific posts
Thank you

August 10, 2023 at 1:58 am #14178919

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

I was able to locate it at Divi -> Theme Builder -> Last item "Specific Artigos: #July 30 | Volunteers meeting"

You will need to translate the Divi template.

- Go to WPML->Translation Management -> Filter by Body Template -> select "Specific Artigos: #July 30 | Volunteers meeting" and send for translation

Either assign to a translator or translate automatically

More information can be found here on how to translate Divi templates:
https://wpml.org/documentation/theme-compatibility/divi-builder/#translating-divi-custom-layouts

Let me know your results, please.

Screen Shot 2023-08-09 at 6.57.02 PM.png
August 17, 2023 at 7:51 pm #14248551

cristinaL-7

I'm travelling now, and couldnt make new tests.
Next week I'll be back with update.
Thank you

August 18, 2023 at 8:28 am #14250763

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Will wait for your update, thank you and safe travels!

The topic ‘[Closed] Divi builder not assuming layout on translations’ is closed to new replies.