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Supporter timezone: Europe/Madrid (GMT+02:00)

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This topic contains 8 replies, has 0 voices.

Last updated by Marcel 4 days, 11 hours ago.

Assisted by: Marcel.

Author Posts
March 21, 2025 at 2:00 pm #16844941

magdalenaS-11

Background of the issue:
I added the English language using the classic translation editor, while I added the German language using the automatic translation editor. My WPML settings are good. The site I need help with is hidden link.

Symptoms:
When I try to edit products in English, the automatic editor is immediately activated instead of the classic one, and in it I have no available translations - they are empty.

Questions:
Why is the automatic translation editor activated instead of the classic one when editing English products?
How can I access the translations in the classic editor for English products?

March 24, 2025 at 9:46 am #16850669

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

this is known and was introduced in one of the previous translations. I will let you know here once this is solved.

Best Regards,
Marcel

March 25, 2025 at 8:03 am #16854945

magdalenaS-11

Hi,

well, but can I do anything? Can I somehow edit my products that were created in the classic editor without transferring them to ATE?

Or would rolling back the WPML version to an older one help? Or would you advise against that?

Thank you
Greetings

March 25, 2025 at 8:22 am #16855141

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

could you please provide the exact steps to reproduce the issue on this installation: hidden link ?

I’ve already pre-installed WPML, WooCommerce, and set up Polish, English, and German as the languages. Could you describe the steps in detail?

Best regards,
Marcel

March 25, 2025 at 2:02 pm #16858165

magdalenaS-11

Hi,

I've done it. I created a test product, added the EN translation to it using the classic editor, then added the DE translations using the advanced editor (automatically). And then I wanted to edit the EN translation, which was added using the classic editor - it turned on ATE, in which there were no previously added translations. And there should be such an option, in the settings I have the advanced translation editor checked and I do NOT have “Use also for old translations created in the classic editor” checked.

Greetings

Zrzut ekranu 2025-03-25 o 14.48.05.png
Zrzut ekranu 2025-03-25 o 14.52.21.png
March 25, 2025 at 2:21 pm #16858402

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Thank You! We prepared this Erratum, but currently we don't have a workaround. I will let you know once this will be fixed.

Best Regards,
Marcel

March 25, 2025 at 3:28 pm #16858758

magdalenaS-11

Thank you very much, and could you at least give a rough approximation of the expected date of the amendment?

Kind regards

March 25, 2025 at 3:31 pm #16858776

magdalenaS-11

and I understand that currently if I would really like to translate this product that I edited with the classic editor I just have to edit it in ATE and paste the translations there?

March 25, 2025 at 3:36 pm #16858793

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+02:00)

Yes, that would be the only workaround now. But we can'T give any info on an ETA as this depends on many factors and is full decided by our devs.

Best Regards,
Marcel