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This topic contains 3 replies, has 2 voices.

Last updated by Long Nguyen 1 year, 11 months ago.

Assisted by: Long Nguyen.

Author Posts
November 20, 2023 at 7:09 am #14873209

estherA-7

Our website has multiple languages. Out of that, German language is manually translated and not using Automatic translation.

In the German language alone, the Order of the menu items getting changed automatically from time to time.

Refer to the attached screenshots.

Below is the configured menu order in one of the footer menus.

Kontakt
Rechtliche Hinweise
Datenschutz
Impressum
Apptec Newsletter

But randomly the Order gets changed like:

Rechtliche Hinweise
Datenschutz
Kontakt
Impressum
Apptec Newsletter

Same issue with the other menu.

The configured order of the menu is:

Kunden
Warum Apptec?

But randomly it gets changed to:

Warum Apptec?
Kunden

This issue only happens with the German language which is set to Manual translation.

THIS ISSUE IS HAPPENING ON BOTH DEV and LIVE ENVIRONMENTS.

Enterprise-MDM-Software-»-AppTec360.jpg
November 21, 2023 at 3:47 am #14881543

Long Nguyen
WPML Supporter since 02/2022

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi Esther,

Thank you for contacting WPML support, I'd be happy to help you with this issue.

Now I do not see that issue on your site, please check the screenshot attached. If it occurs again, I suggest you can sync the menu automatically by WPML. Also, please update WPML plugins on your site to the new version and observe this again.

Please follow the documentation below
https://wpml.org/documentation/getting-started-guide/translating-menus/#option-3-automatic-menus-sync-by-wpml
https://wpml.org/faq/install-wpml/#checking-for-updates

Look forward to your reply.
Thanks

Enterprise MDM Software » AppTec360 2023-11-21 10-42-31.png
November 21, 2023 at 4:39 am #14881619

estherA-7

Hi Long,

Yes. I fixed the issue manually as this is a live website. I am not sure if the MENU SYNC can be used here because as mentioned GERMAN language is not auto-translated and is translated manually. So to ensure this, I have turned off the LANGUAGE MAPPING for the German Language.

In this case, does WP Menu Sync work for the German language in this case?
If I do Menu Sync for German language, does this translate Menu items automatically?

Languages-‹-APPTEC360°-—-WordPress.jpg
November 21, 2023 at 7:28 am #14882221

Long Nguyen
WPML Supporter since 02/2022

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi,

The menu sync feature helps you to create translation menu items in the second language if the page or post that is in the menu has the translation. It won't translate the page/post automatically. In this case, it works for the German language.

I hope that makes sense.

The topic ‘[Closed] Menu Order Changes Automatically for German Language’ is closed to new replies.