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This topic contains 8 replies, has 2 voices.

Last updated by Eran Helzer 1 year, 10 months ago.

Assisted by: Eran Helzer.

Author Posts
July 28, 2023 at 12:49 pm #14117297

edmondU

When i try to translate all the text in the page,it translates partially

July 30, 2023 at 1:44 pm #14122901

Eran Helzer
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi,

I will need some more information in order to know best how to help you.

Please provide the following:
- Links to the problematic pages, where the translations are partial
- Screenshots of the translation, original page and any more you think will help
- How is the content that does not show in the translation added to the page?

If the missing elements are coming from the "The7 Elements" plugin, this may be a compatibility issue.
Please make sure that the elements you are using from that plugin are registered, you can see more about exactly how to do that here:
https://wpml.org/documentation/support/maintaining-wpbakery-page-builder-compatibility-with-wpml/#Page-builder-Shortcode-Structure-in-the-Language-Configuration-File

July 31, 2023 at 8:30 am #14124749

edmondU

The site is augmendev.com
You can see the problem in the home page directly.
For example when i click to albanian language,some of the text is translated some not,in the backend of wpml,the parts that are not translated are not recognized as text to be translated.Also the part "Projektet(albanian)-Projects" has some photos that are not shown when i click language albanian,but in english are there.

Screenshot 2023-07-31 at 10.25.27.png
Screenshot 2023-07-31 at 10.25.06.png
July 31, 2023 at 11:36 am #14126505

Eran Helzer
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Okay, I understand better, thank you.

Let's start with the missing content, then address the missing images issue.

As I explained before, this may be a compatibility issue.
Can you explain to me how the untranslated content is added to the page?

WPML needs to know what content from the original page to send to translation. It's possible that it simply doesn't recognize some of the content.

Please explain to me how the missing texts are added, and what the difference between them and the other texts is, if any.

July 31, 2023 at 12:06 pm #14126895

edmondU

Is it better if i give you the credentials and you check it?Maybe this is way is more productive about solving this issue?

July 31, 2023 at 12:44 pm #14127359

Eran Helzer
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Yes, that is also possible.

I have set your next reply to be private so you can share credentials there.
Remember that it is always better to create a new admin user for me, then when we are done you can delete it.

July 31, 2023 at 1:54 pm #14127977

Eran Helzer
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Okay, update.

I checked how the content is added, and turns out it is a shortcode that apparently is registered correctly. However, both the title and the content are attributes, so they don't show immediately in the Advanced Translation Editor. In order to translate them, you need to use the search field and they will show, screenshot attached.
https://wpml.org/faq/how-to-translate-urls-shortcodes-and-html-attributes-using-the-advanced-translation-editor/#translating-shortcodes-and-custom-html-attributes-with-the-advanced-translation-editor

Please try proceeding in this way, searching for any untranslated content and then translating it.

Please update me if after this there is still untranslated content, or you need assistance doing this.

Screenshot from 2023-07-31 16-46-36.png
July 31, 2023 at 3:17 pm #14128501

edmondU

Also when i change it to the other language the photos are not showing

Screenshot 2023-07-31 at 17.16.52.png
Screenshot 2023-07-31 at 17.15.07.png
August 1, 2023 at 5:52 am #14130365

Eran Helzer
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+03:00)

Okay, I took a look and noticed the portfolio images aren't translated.

After translating one to check that it works, Coffee, it displays correctly on the Albanian page.

Please make sure you translate the portfolio posts:
hidden link