Problem with duplicates while using WooCommerce Bookings

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Supporter timezone: Europe/Madrid (GMT+02:00)

Tagged: WCML

This topic contains 18 replies, has 0 voices.

Last updated by Paola Mendiburu 1 month ago.

Assisted by: Paola Mendiburu.

Author	Posts
May 23, 2025 at 6:59 am
christosK-6	Background of the issue: I am trying to use WooCommerce Bookings with WPML, but I encountered a problem with duplicates in my booking system. After contacting WooCommerce support, I found out that WPML causes duplicated values in the cart, affecting booking calculations. I tried changing settings in the WooCommerce Multilingual & Multicurrency tab, specifically setting 'Switching languages when there are items in the cart' and 'Switching currencies when there are items in the cart' to 'Prompt for a confirmation and reset the cart', but the issue persists. The issue can be seen on this page: hidden link Symptoms: The booking system creates duplicated values in the cart, causing issues in booking calculations. When I reserve 69 persons for a specific date and try to book the remaining 1 spot, the system incorrectly marks the day as fully reserved. Questions: How can I resolve the issue of duplicated values in the cart caused by WPML? Why does disabling WPML make the booking system work correctly?
May 23, 2025 at 7:47 am
May 23, 2025 at 7:48 am #17064619
Paola Mendiburu WPML Supporter since 11/2020 Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	Please install WooCommerce Bookings plugins on the following site: hidden link Please let me know when it is installed so I can try to reproduce the problema. Thanks.
May 23, 2025 at 7:50 am #17064637
christosK-6	WooCommerce Bookings is installed.
May 23, 2025 at 7:51 am #17064639
christosK-6	Want me to give you as well a zip with exported Bookable product with my exact settings so you can import it ?
May 23, 2025 at 4:26 pm #17067353
Paola Mendiburu WPML Supporter since 11/2020 Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	I cannot see the part of Persons of the booking. Maybe there is a plugin missing.
May 26, 2025 at 6:18 am #17070928
christosK-6	No there isn't. It's just one plugin. Persons are contained in WooCommerce Bookings itself
May 26, 2025 at 6:25 am #17070935
christosK-6	As far as I can see in your sandox you haven't enabled the Has Persons option. That's why you can't see it
May 26, 2025 at 9:43 am #17072150
Paola Mendiburu WPML Supporter since 11/2020 Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	Ok thanks. I have reproduced the problem and I will send it to the compatibility team.
May 27, 2025 at 6:15 am #17075709
christosK-6	Any updates so far?
May 28, 2025 at 2:57 pm #17084227
Paola Mendiburu WPML Supporter since 11/2020 Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	The issue is being escalated for the compatibility team. I will let you know when I have some news.
May 29, 2025 at 11:23 am #17087737
Paola Mendiburu WPML Supporter since 11/2020 Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	Our second tier has identified the problem (when a booking is made it is duplicated to other languages with the same number of people, so if you book 20 people in English it will also create a booking for 20 people in Spanish for the same date. The issue has been escalated to the compatibility team. I will let you know when I have some news.
May 30, 2025 at 7:11 am #17090583
christosK-6	I knew that was the issue from the begining. The question is how it's going to be fixed...
May 30, 2025 at 3:05 pm #17092658
Paola Mendiburu WPML Supporter since 11/2020 Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	Our compatibility team is investigating the issue. As soon as I have some news I will let you know.
June 4, 2025 at 9:27 am #17105537
christosK-6	Any updates?