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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to display color swatches for a product in multiple languages, but they appear only in Dutch and not in German and English, preventing clients from making a choice.
Solution:
We recommend you go to WPML > Settings > Custom Field Translation and search for the field that controls the swatches. Set this field to "Copy". After this, apply the translation of your product again. For more detailed guidance, please visit Translating Custom Fields documentation.

If this solution does not resolve your issue, it might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.

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This topic contains 1 reply, has 0 voices.

Last updated by dannyT-9 1 month ago.

Assisted by: Andreas W..

Author Posts
January 31, 2025 at 3:11 pm #16656472

dannyT-9

Background of the issue:
I am trying to display color swatches for the product at hidden link in all languages. The product has 2 color options.

Symptoms:
In Dutch, the color swatches are shown, but in German and English, they disappear, preventing clients from making a choice.

Questions:
Why are the color swatches not appearing in German and English?
How can I ensure color swatches are displayed in all languages?

February 1, 2025 at 5:14 pm #16658677

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

Please go to WPML > Settings > Custom Field Translation and search for a field that controls the swatches.

Set the field to "Copy".

Now, apply the translation of your product again.

Source:
https://wpml.org/documentation/getting-started-guide/translating-custom-fields/

If this will not solve the issue, please let me know.

Best regards
Andreas

February 4, 2025 at 8:22 am #16665192

dannyT-9

Thanks, it works