This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing issues with translating products using WPML. Specifically, the English version of a product does not display variations and prices correctly, and the first dropdown does not function as expected.
Solution:
If you're experiencing this issue, we recommend you follow these steps:
1. Create a full site backup.
2. Update the WPML plugins to the latest version by navigating to Plugin -> Add new -> Commercial tab.
3. Update any other outdated plugins or themes.
4. Flush any cache memory that might exist.
5. Run the troubleshooting steps related to the variations as described in this guide: WPML Troubleshooting Options.
This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML Support Forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
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Last updated by 3 weeks, 4 days ago.
Assisted by: Carlos Rojas.
 |
 WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00) |
