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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client reported that some text on their translated pages was not appearing as translated, despite being translated in the translation manager. This issue was not related to custom Gutenberg blocks but was occurring across various parts of the website.
Solution:
We recommended increasing the WP_MEMORY_LIMIT to at least 256M as the initial step, as low memory can prevent WPML from loading all elements properly. Instructions for increasing the site's memory limit can be found here: https://wpml.org/faq/checklist-before-opening-a-ticket-in-wpml-support/#how-to-increase-your-sites-memory-limit.
After increasing the memory limit, the client was advised to re-save the translations by following these steps:
1- Open the concerned page/post in the default language
2- Add a small edit to it
3- This will reset the elements for WPML, and changes the status to "needs update"
4- Open the page with the translation editor and update the translation and hit complete
5- Delete WPML cache from WPML > Support > troubleshooting > Clear Cache in WPML.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 4 replies, has 2 voices.

Last updated by Ilyes 1 year, 1 month ago.

Assisted by: Ilyes.

Author Posts
June 4, 2024 at 8:18 pm #15704191

yuriiK-7

I have translated these pages, but some text is randomly not translated. It is not a custom Gutenberg block. Just text:hidden link

June 5, 2024 at 9:17 pm #15708843

Ilyes
Supporter

Languages: English (English ) French (Français ) Arabic (العربية )

Timezone: Pacific/Easter (GMT-06:00)

Hello,

It should work fine now, it was just cache related for the second page,

Best,

June 6, 2024 at 7:23 am #15709521

yuriiK-7

Hello!
Thank you very much for your help!
Can you please clarify what exact cache caused this issue and how can I clear it? Is this cache is WPML related? How can I debug such issues in the future and clear cache ? Because there are not caching plugins active at the moment, CloudFlare is disabled. And I have checked in the incognito browser window and used VPN.

Thanks again.

June 6, 2024 at 11:21 am #15710706
yuriiK-7

Similar issue with the footer widgets - I have translated them in the string translation, but they appears in the original English language on the frontend when French is active.

Please help

New threads created by Ilyes and linked to this one are listed below:

https://wpml.org/forums/topic/split-translate-block-widget-with-wpml/

2024-06-06_14-20-string-translations.png
2024-06-06_14-19-footer.png
June 6, 2024 at 8:49 pm #15713297

Ilyes
Supporter

Languages: English (English ) French (Français ) Arabic (العربية )

Timezone: Pacific/Easter (GMT-06:00)

Hello,

Thank you for the follow-up,

For the WPML cache, you can delete that from WPML > Support > troubleshooting > Clear Cache in WPML .

Of course, you have to follow the same steps I shared on the chat before :

1- Open the concerned page/post in default language
2- Add a small edit to it "add a character or word"
3- This will reset the elements for WPML, and changes the status to "needs update"
4- Open the page with the translation editor and update the translation and hit complete
5- Delete WPML cache

---

As part of our support policy and to keep our forum easy to access for our other users, we recommend handling one issue per ticket/chat.

For that, I have created the ticket below where we can focus on the issue "Translating Widget block" : https://wpml.org/forums/topic/split-translate-block-widget-with-wpml/

You can then mark this initial ticket as resolved,

Thank you for your comprehension,

June 10, 2024 at 7:24 am #15720353

yuriiK-7

Hello!

All texts are now translated. For some reason after translation texts in the backend - it took some random time to update on the front end without any additional actions.
Maybe it is because of weak webhosting.
It is pretty strange, but it is resolved.

Thank you very much!