[Resolved] Strings Translation

Hi there

Let me take over here.

Thanks for sharing those details.

So the problem appears to be that your page is using non-standard Elementor widgets, and hence the texts from those particular widgets do not show up in the translation editor nor in String Translation.

To be able to translate those texts it is necessary to register the Elementor widgets with custom XML.

If you are moderately technical you can follow the steps described here to do this: https://wpml.org/documentation/support/language-configuration-files/how-to-register-page-builder-widgets-for-translation/

If that is too complex I can help, but:

- I need you to clarify what kind of widgets these are (I can't tell from the front end screenshots)
- I would need to be able to access your site, to install a utility plugin, and to update your WPML settings with the configuration for these widgets.

It is very much recommended to do this on a staging server where it can be tested, and in any case you should have a current backup before proceeding.

I'll set a private reply to get credentials in case you need me to look into this. You may want to create a temporary admin user for me to use that you can later delete.

OK, on the staging site I added the following custom XML in WPML > Settings to register the custom Elementor widgets from Machic:

<wpml-config>
  <elementor-widgets>
    <widget name="machic-home-slider">
      <fields-in-item items_of="slider_items">
        <field>slider_title</field>
        <field>slider_subtitle</field>
        <field>slider_second_subtitle</field>
        <field>slider_offer</field>
        <field>slider_btn_title</field>
        <field>slider_btn_link>url</field>
      </fields-in-item>
    </widget>
    <widget name="machic-icon-box">
      <fields>
        <field>title</field>
        <field>desc</field>
        <field>btn_link>url</field>
      </fields>
    </widget>
    <widget name="machic-text-banner2">
      <fields>
        <field>title</field>
        <field>subtitle</field>
        <field>price_text</field>
        <field>price</field>
        <field>btn_title</field>
        <field>btn_link>url</field>
      </fields>
    </widget>
    <widget name="machic-product-grid">
      <fields>
        <field>title</field>
        <field>btn_title</field>
        <field>countdown_title</field>
        <field>btn_link>url</field>
      </fields>
    </widget>
    <widget name="machic-product-list2">
      <fields>
        <field>title</field>
        <field>btn_title</field>
        <field>btn_link>url</field>
      </fields>
    </widget>
    <widget name="machic-clients-box">
      <fields-in-item items_of="client_items">
        <field>image>alt</field>
        <field>btn_link>url</field>
      </fields-in-item>
    </widget>
  </elementor-widgets>
</wpml-config>

If that works when you go to edit the page you should see the missing texts available in the translation editor.

Could you please test that, and if it works okay you can add the same custom XML to your production site.

You just need to copy across the same custom XML configuration content from the staging server to the live server.

Go to WPML > Settings and open the Custom XML configuration tab. Copy from one, paste to the other.

Sorry for the delay getting back to you, I was off Friday.

There are lots of configuration options for each widget that don't need to be registered for translation, and the first custom XML configuration I proposed included mostly what looked to be relevant text fields.

Looking through the widget fields it's not clear to me which would correspond to the links.

Could you please share a screenshot from the backend when editing the page with Elementor that indicates exactly which setting you are referring to? Then I can try and relate that to the available widget configuration fields.