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Author	Posts
July 5, 2023 at 10:45 am #13949133
almazK	Can't download the file to the new site
July 5, 2023 at 11:12 am #13949411
Ahmed Mohammed Supporter Timezone: Africa/Cairo (GMT+03:00)	Hi there, Thank you for contacting WPML support. While you are waiting for one of my colleagues to take this ticket and work on it, let me provide you with the first debugging steps or if I can help with the issue quickly. I understand you want to install WPML on a new website and you're getting an error message. Did I get that right? If so, could you please let us know the steps you follow to install the plugin? You can download the plugins files from your WPML.org account (https://wpml.org/account/downloads/) and install them manually as explained here: https://wpml.org/faq/how-to-manually-install-wordpress-plugins/. Looking forward to hearing back from you.

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