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[Resolved] Translated links.

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing an issue with link redirection on the MY ACCOUNT page. When switching the language from English to Arabic, the ORDERS page displays correctly. However, if Arabic is set as the default language and the ORDERS option is clicked from the MY ACCOUNT page, an error message appears, and the links are different.
Solution:
We recommend installing the WooCommerce Multilingual plugin, as it is necessary for WooCommerce to work correctly with WPML. Once installed, check if the issue with the link redirection is resolved.

If this solution doesn't look relevant, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 1 reply, has 2 voices.

Last updated by Laura 1 year, 8 months ago.

Assisted by: Laura.

Author Posts
November 6, 2023 at 5:12 am #14734593

webguruzT

Hello,

We are facing an issue with the link redirection, on MY ACCOUNT page.
on switching language from English to Arabic the ORDERS page is displaying.
however if we have selected ARABIC as the default language and from MY ACCOUNT page we are clicking on ORDERS option it is displaying an error saying "We are very sorry for inconvenience. It looks like you’re try to access a page that either has been deleted or never existed." and the links are also different.
when going from English orders page to arabic the link is "hidden link"
and from arabic Account page the orders page link is "hidden link"

Thanks

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November 6, 2023 at 5:56 pm #14740919

Laura
WPML Supporter since 05/2018

Languages: English (English ) Italian (Italiano )

Timezone: Europe/Rome (GMT+02:00)

Hi,

thanks for contacting us.

I don't see WooCommerce Multilingual in your plugin list. It's needed to have WooCommerce correctly working. Please install it and check if the issue is fixed.