Translations are not working as expected

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Supporter timezone: America/Lima (GMT-05:00)

Tagged: Documentation request, Elementor Custom Widgets

This topic contains 20 replies, has 2 voices.

Last updated by Andreas W. 7 months, 3 weeks ago.

Assisted by: Andreas W..

Author	Posts
January 31, 2024 at 5:58 pm #15251077
arzoN-2	I asked the client to change the WP MEMORY LIMIT and did not receive any confirmation.
January 31, 2024 at 7:09 pm #15251411
Andreas W. Supporter Languages: English (English ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Hello, I would like to offer to have a closer look at the problem and request temporary access (wp-admin and FTP) to the website to investigate this issue further. You can find the required fields below the comment section when you log in to leave the next reply. The information you provide is private, which means only you and I can see and access it. IMPORTANT Please be sure to make a backup copy of the website and database before allowing us access. If you can't see the wp-admin / FTP fields, your post and website credentials are set as PUBLIC. DO NOT publish the data unless you see the required wp-admin / FTP fields. The private response form looks like this: hidden link Next time you reply, click "I still need assistance." Video: hidden link Please note that we are obliged to request this information individually on each ticket. We may not access any access information not specifically submitted on this ticket in the private response form. Best regards Andreas
February 1, 2024 at 12:58 pm #15255024
arzoN-2	How do i give you access? Need an email address from you
February 1, 2024 at 1:01 pm #15255028
arzoN-2	Sorry I just saw there was a form to be completed. Could you please resend it. It is quite urgent
February 1, 2024 at 2:57 pm #15255525
Andreas W. Supporter Languages: English (English ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	My email address is: andreas.w@onthegosystems.com Source: https://wpml.org/forums/users/andreas-w/ The private reply form is enabled again.
February 1, 2024 at 4:00 pm #15255813
arzoN-2	Great thanks just sent the form and my own details for you to access the site. Please message me once you have fixed it
February 1, 2024 at 4:21 pm #15255925
Andreas W. Supporter Languages: English (English ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Hello, I can not reach /wp-admin or /wp-login.php in order to connect to the backend of your site. The private reply from is enabled again.
February 1, 2024 at 4:41 pm #15256029
arzoN-2	Did you try via this link: *LINK REMOVED BY SUPPORT AGENT*
February 1, 2024 at 4:46 pm #15256034
Andreas W. Supporter Languages: English (English ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	This works! You said: "WPML failed to translate properly" Please name me an example (title of content, link for content)
February 1, 2024 at 4:52 pm #15256073
arzoN-2	It is not. There are two toggles - one in the header and one in the footer - they give different translations - the one that says Startseite for Home (not Heim) is the correct one. Plus the other issue is once you click on DE sometimes it doesnt switch back.
February 1, 2024 at 4:56 pm #15256081
arzoN-2	See both screenshots - plus ones you click on DE it doesnt translate back to English correctly.
February 1, 2024 at 5:02 pm #15256152
Andreas W. Supporter Languages: English (English ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Inside WPML > Languages you have activated: - a menu language switcher in the footer menu - the footer language switcher Both switchers work as expected. The language switcher in your header is not configured inside WPML. I am not sure how this one was created, but I suggest you add a menu language switcher to your main menu instead. Guide: https://wpml.org/documentation/getting-started-guide/language-setup/language-switcher-options/
February 1, 2024 at 5:16 pm #15256180
arzoN-2	How do I access the header that is not configured?
February 1, 2024 at 5:33 pm #15256223
Andreas W. Supporter Languages: English (English ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	The language switcher in your header is not coming from WPML. I would suggest you ask the person who developed the site about how this element was created. Your developer should use here a WPML custom language switcher instead. Guide: https://wpml.org/documentation/getting-started-guide/language-setup/language-switcher-options/adding-language-switchers-using-php-and-shortcodes/
February 3, 2024 at 10:07 am #15261901
arzoN-2	Footer WPML is also not working properly now i restored backup but there is an issue with your plugin

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