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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to update the status of a post and encountered a PHP Fatal error with a message indicating an 'Uncaught WPMLTranslationProxyApiException: (100) A general error occurred.' This error suggests it might be a temporary issue and advises trying again after a few minutes. If the problem persists, you are advised to seek help.
Solution:
First, ensure you have a backup of your site. Then, navigate to WPML >> Support > Troubleshooting page and click on "Reset preferred translation service". This action should help resolve the issue.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at our support forum for further assistance.

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This topic contains 1 reply, has 0 voices.

Last updated by Lucas Vidal de Andrade 2 months ago.

Assisted by: Lucas Vidal de Andrade.

Author Posts
October 19, 2025 at 9:12 pm #17497288

tornikeS

Background of the issue:
I am trying to update the status of a post, but I encountered a PHP Fatal error. The error message indicates an 'Uncaught WPMLTranslationProxyApiException: (100) A general error occurred.' It suggests that this could be a temporary issue and advises trying again after a few minutes. If the problem persists, I should visit the support forum for help. The error occurred in the file '/var/www/swiss-prod/public_html/public/plugins/sitepress-multilingual-cms/classes/translation-proxy/class-wpml-translation-proxy-networking.php' on line 86.

Symptoms:
PHP Fatal error: Uncaught WPMLTranslationProxyApiException: (100) A general error occurred. It could be a temporary issue. Please try again after a few minutes. If the problem persists, please visit our support forum for help.

Questions:
What could be causing the WPMLTranslationProxyApiException error?
How can I resolve the PHP Fatal error when updating the post status?

October 20, 2025 at 6:43 am #17497588

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hello there,

Thank you for sharing the details. Ensure to have a backup, and please go to WPML >> Support > Troubleshooting page and clicked on the "Reset preferred translation service". Let me know if that fixes the issue.

Regards,