, it might be due to a conflict or a specific issue within your WPML setup. Solution: We recommend trying the following steps to potentially resolve the issue: 1. Navigate to WPML → Support → Troubleshooting. 2. Run these options: - Clear the cache in WPML - Remove ghost entries from the translation tables - Fix element_type collation - Fix WPML tables collation - Set language information - Fix post type assignment for translations Additionally, if disabling all other plugins except WPML resolves the issue, this indicates a possible plugin conflict. In such cases, re-enable the plugins one by one to identify the conflicting plugin.
If these steps do not resolve your issue or if it is unrelated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket so we can assist you further.
Problem: You are trying to update the status of a post and encountered a PHP Fatal error with a message indicating an 'Uncaught WPMLTranslationProxyApiException: (100) A general error occurred.' This error suggests it might be a temporary issue and advises trying again after a few minutes. If the problem persists, you are advised to seek help. Solution: First, ensure you have a backup of your site. Then, navigate to WPML >> Support > Troubleshooting page and click on "Reset preferred translation service". This action should help resolve the issue.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at our support forum for further assistance.
