Skip to content Skip to sidebar

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are unable to proceed past Step 4 (AI Translation) in the WPML setup (version 4.8.6) across multiple projects. Despite deactivating all plugins, switching to a default theme, resetting the database, and creating a fresh project with only WPML installed, the setup gets stuck. The console displays an error in the AITranslation component: 'Failed to get parameters to initialize ATE dashboard.'
Solution:
We recommend trying to install the latest version of WPML. You can download it from here. If this does not resolve the issue, please try updating to version 4.9, which you can also find at here.

Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: ,

This topic contains 6 replies, has 0 voices.

Last updated by Paola Mendiburu 3 weeks, 1 day ago.

Assisted by: Paola Mendiburu.

Author Posts
February 3, 2026 at 10:53 am #17786686

marcusC-3

Hello,

I am unable to proceed past Step 4 (AI Translation) in the WPML setup (version 4.8.6) on multiple projects. I have tried:

Deactivating all plugins and switching to a default theme
Resetting the database
Creating a fresh project in LocalWP with only WPML installed

The setup gets stuck, and in the console I see:

Error in AITranslation component: Failed to get parameters to initialize ATE dashboard: Emp

February 3, 2026 at 11:26 am #17787174

Paola Mendiburu
WPML Supporter since 11/2020

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+01:00)

Hi there!

I would like to request temporary access (wp-admin and FTP) to your staging site to take a better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Privacy and Security Policy
We have strict policies regarding privacy and access to your information. Please see:
https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

**IMPORTANT**
- Please make a backup of the site files and database before providing us access.
- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box.
The private box looks like this: hidden link

February 3, 2026 at 1:45 pm #17788180

marcusC-3

Seems like i can't edit previous message to add the ftp-login

February 4, 2026 at 12:09 pm #17791217

Paola Mendiburu
WPML Supporter since 11/2020

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+01:00)

Please add it on the next answer:

February 4, 2026 at 12:18 pm #17791284

Paola Mendiburu
WPML Supporter since 11/2020

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+01:00)

Please try to isntall also the latest version of WPML from here:
https://wpml.org/account/downloads/

February 4, 2026 at 12:23 pm #17791294

marcusC-3

I fixed the problem earlier today, for some reason it worked if I installed 4.8.5 and updated it manually to 4.8.6 in wordpress plugins, didnt work if i installed 4.8.6 via composer or installed 4.8.6 from uploaded zip to plugins.

February 4, 2026 at 12:42 pm #17791429

Paola Mendiburu
WPML Supporter since 11/2020

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Madrid (GMT+01:00)

Could you please try with the latest version 4.9?
https://wpml.org/account/downloads/

Thanks