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This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 2 replies, has 2 voices.

Last updated by jose-miguelP 1 year, 4 months ago.

Assisted by: Mohamed Sayed.

Author Posts
January 15, 2024 at 2:09 pm #15185706
jose-miguelP

On huellandina.com, we are getting 2 messages from WPML:

The first is related that we are using "Toolset Types" with the other WPML plugins that are part of our Lifetime subscription. Still, we are getting the message: "You are using an unregistered version of Toolset and are not receiving compatibility and security updates".

- Toolset Types is well registered on our site.
- We are supposed not to be using other Toolset plugins.

The second one is related to ACF/WPML:
"Change the field group translation setting
You can translate field labels and labels for Choices using String Translation. To do this, set the field group post type to Not Translatable."

Can you help us to get rid of this message?

Thanks,

José Miguel

New threads created by Mohamed Sayed and linked to this one are listed below:

https://wpml.org/forums/topic/split-wpml-message-related-to-acf-in-the-wordpress-dashboard/

Screenshot 2024-01-15 at 11.05.43.png
Screenshot 2024-01-15 at 09.31.39.png
January 15, 2024 at 6:32 pm #15186536

Mohamed Sayed

Hi José,
Thanks for contacting WPML support.

The complimentary Toolset Types plugin that you download from the WPML account will be registered when WPML is registered. Please check here for more details: https://wpml.org/faq/registering-the-complimentary-toolset-types-plugin/

Please try the following steps to create a new site key for WPML:

1- Go to your account page (https://wpml.org/account/sites/)
2- Delete the key for the site
3- Go to plugins-> Add new-> Commercial tab
4- Click on "Unregister WPML from this site"
5- Click on "Register WPML"
6- Click on "Get a key for this site"
7- Create the new key and use it to register WPML in plugins-> Add new-> Commercial tab

For better support, we handle one issue per ticket so I've created a new ticket for the other question: https://wpml.org/forums/topic/split-wpml-message-related-to-acf-in-the-wordpress-dashboard/

Let me know please if that helps.

Kind regards,
Mohamed

January 15, 2024 at 7:28 pm #15186841

jose-miguelP

Thanks Mohamed.
I did the steps below, and still shows the message, plus a new one: "Toolset plugin cannot connect to toolset.com"

When I check the "communication error details":

*Unfortunately it is unformatted, but It's also going as a screenshots.

Installer Log
Request URL Request Arguments Response Component Time
hidden link Installer cannot contact our updates server to get information about the available products and check for new versions. If you are seeing this message for the first time, you can ignore it, as it may be a temporary communication problem. If the problem persists and your WordPress admin is slowing down, you can disable automated version checks. Add the following line to your wp-config.php file:

define("OTGS_DISABLE_AUTO_UPDATES", true); repositories-fetching 2024-15-01 04:01:09
Subscriptions updated successfully. subscription-fetching 2024-14-01 07:01:35
Subscriptions updated successfully. subscription-fetching 2024-13-01 07:01:33
Subscriptions updated successfully. subscription-fetching 2024-12-01 07:01:39
hidden link Installer cannot contact our updates server to get information about the available products and check for new versions. If you are seeing this message for the first time, you can ignore it, as it may be a temporary communication problem. If the problem persists and your WordPress admin is slowing down, you can disable automated version checks. Add the following line to your wp-config.php file:

define("OTGS_DISABLE_AUTO_UPDATES", true); repositories-fetching 2024-12-01 07:01:19
Subscriptions updated successfully. subscription-fetching 2024-11-01 07:01:21
Subscriptions updated successfully. subscription-fetching 2024-10-01 07:01:10
Subscriptions updated successfully. subscription-fetching 2024-09-01 07:01:20
Subscriptions updated successfully. subscription-fetching 2024-08-01 07:01:18
Subscriptions updated successfully. subscription-fetching 2024-07-01 07:01:23
Subscriptions updated successfully. subscription-fetching 2024-06-01 07:01:21
Subscriptions updated successfully. subscription-fetching 2024-05-01 07:01:13
Subscriptions updated successfully. subscription-fetching 2024-04-01 07:01:07
Subscriptions updated successfully. subscription-fetching 2024-03-01 07:01:00
hidden link Installer cannot contact our updates server to get information about the available products and check for new versions. If you are seeing this message for the first time, you can ignore it, as it may be a temporary communication problem. If the problem persists and your WordPress admin is slowing down, you can disable automated version checks. Add the following line to your wp-config.php file:

define("OTGS_DISABLE_AUTO_UPDATES", true); repositories-fetching 2024-02-01 10:01:13
Subscriptions updated successfully. subscription-fetching 2024-02-01 07:01:47
Subscriptions updated successfully. subscription-fetching 2024-01-01 07:01:34
Subscriptions updated successfully. subscription-fetching 2023-31-12 07:12:29
Subscriptions updated successfully. subscription-fetching 2023-30-12 07:12:12
Subscriptions updated successfully. subscription-fetching 2023-29-12 07:12:26
Subscriptions updated successfully. subscription-fetching 2023-28-12 07:12:11
Subscriptions updated successfully. subscription-fetching 2023-27-12 07:12:19
Subscriptions updated successfully. subscription-fetching 2023-26-12 07:12:44
Subscriptions updated successfully. subscription-fetching 2023-25-12 07:12:56
Subscriptions updated successfully. subscription-fetching 2023-24-12 07:12:53
Subscriptions updated successfully. subscription-fetching 2023-23-12 07:12:47
Subscriptions updated successfully. subscription-fetching 2023-22-12 06:12:45
Subscriptions updated successfully. subscription-fetching 2023-21-12 06:12:35
Subscriptions updated successfully. subscription-fetching 2023-20-12 06:12:33
Subscriptions updated successfully. subscription-fetching 2023-19-12 06:12:43
wpml: Unable to register: Site key not matching subscription-fetching 2023-17-12 09:12:26
Subscriptions updated successfully. subscription-fetching 2023-11-12 03:12:11
Subscriptions updated successfully. subscription-fetching 2023-10-12 03:12:49
Subscriptions updated successfully. subscription-fetching 2023-09-12 03:12:32
Subscriptions updated successfully. subscription-fetching 2023-08-12 03:12:07
Subscriptions updated successfully. subscription-fetching 2023-07-12 03:12:03
Subscriptions updated successfully. subscription-fetching 2023-06-12 03:12:58
Subscriptions updated successfully. subscription-fetching 2023-05-12 03:12:55
Subscriptions updated successfully. subscription-fetching 2023-04-12 03:12:52
Subscriptions updated successfully. subscription-fetching 2023-03-12 03:12:48
Subscriptions updated successfully. subscription-fetching 2023-02-12 03:12:45
Subscriptions updated successfully. subscription-fetching 2023-01-12 03:12:42
Subscriptions updated successfully. subscription-fetching 2023-30-11 03:11:17
Subscriptions updated successfully. subscription-fetching 2023-29-11 03:11:17
Subscriptions updated successfully. subscription-fetching 2023-28-11 03:11:09
Subscriptions updated successfully. subscription-fetching 2023-27-11 03:11:33
Subscriptions updated successfully. subscription-fetching 2023-27-11 03:11:31
Subscriptions updated successfully. subscription-fetching 2023-26-11 03:11:01
Subscriptions updated successfully. subscription-fetching 2023-25-11 03:11:02
Subscriptions updated successfully. subscription-fetching 2023-24-11 01:11:11

José Miguel

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