100% translated text not showing on front end

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Tagged: ATE

This topic contains 20 replies, has 1 voice.

Last updated by Paola Mendiburu 1 week ago.

Assisted by: Paola Mendiburu.

Author	Posts
May 9, 2025 at 1:29 am #17014113
barjD-2	Background of the issue: I am trying to have translated text appear on the front end of the website after it is 100% completed and saved in the Advanced Translation Editor. Symptoms: Fully translated text is not appearing on the front end of the website. Instead, random spots of translated, completed and saved text are showing in the site's original language (English). The Advanced Translation Editor is showing our staging site links. However, we and our host have done a find-replace to point all links to our production site. This issue began after migrating our site to production, having entered all translations on a staging site. Questions: Why is the translated text not showing on the front end after being 100% completed and saved? Why are staging site links still appearing in the Advanced Translation Editor after migration? How do we stop the support system from re-wording all our text after we so carefully try to format it to be clear. It is erasing and re-wording important information, without a way to go back to our original text. It is so time consuming to re-type everything.
May 9, 2025 at 11:35 am #17016259
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00)	Hi, To investigate the translation display issue more closely, could you please share WordPress admin credentials and the URL of a page where the issue is visible? This will allow us to check the configuration directly. https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ I marked your next reply as private so that you can safely add credentials. Regarding the rewording of your ticket text: we use AI to help generate ticket descriptions for internal tracking and consistency. If you still have the original version of your ticket before it was altered, we’d really appreciate it if you could share it with us. This will help us review and potentially adjust the prompt we use to better preserve your formatting and intent in the future. Looking forward to your reply!
May 13, 2025 at 12:40 pm #17027597
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00)	Can you complete this wizard first? As otherwise ATE may be blocked. This will allow for the translation memory and credit sharing. https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/using-advanced-translation-editor-when-you-move-or-use-a-copy-of-your-site/
May 14, 2025 at 8:02 pm #17034333
barjD-2	Hello, how do I re-launch this wizard? I already went through it when the site was first moved over. It no longer appears.
May 15, 2025 at 11:52 am #17036677
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00)	The wizard still seems to be there: hidden link That is why Translation Management is currently disabled.
May 15, 2025 at 7:50 pm #17038625
barjD-2	Hello, it's available on the staging site I set up for you, because it was just copied over. But it's not available on the live site. How can we restart the wizard on the live site?
May 16, 2025 at 9:16 am #17040475
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00)	If the wizard is no longer visible on the production site, but the Translation Management is still blocked and not working, go to WPML → Support and click on the Troubleshooting link. On the WPML Troubleshooting page, click the button labeled Force-enable WPML’s Advanced Translation Editor. Does it help?
May 19, 2025 at 8:11 pm #17050426
barjD-2	Hello, we do not have that button on the the WPML Troubleshooting page. Can you tell us where it may be? Or if it is called something different? I have attached screenshots of all the options available that can see on that page.
May 20, 2025 at 6:09 am #17050902
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00)	Does the wizard show in the production site? Because on hidden link it is still there. If not showing on the production and translation management is active, you don't need to do anything. On the hidden link, can you select appropriate options? I can mark it as "copy" which it is, but the next step is: Translation credits for this site The site on hidden link has 2000 credits for automatic translation. Do you want to share these credits between hidden link and this new location (hidden link)? - Yes (recommended)/In the next step, you will receive instructions for how to approve the credits sharing - No/You will need to assign credits or set up a pay-as-you-go plan for this site to use automatic translation Which one would it be for this site?
May 20, 2025 at 7:43 pm #17054486
barjD-2	Hello, The wizard does not show on the production site. I mentioned this earlier. You are saying that if it does not show on the production site, we don't need to do anything. In that case, could you please tell us how to fix the original issue that this thread is about? On hidden link we don't want to use any translation credits at all. We are not using translation credits in any of our translations. I always put "0" to this question.
May 21, 2025 at 5:43 am #17055024
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00)	I enabled ATE on hidden link during troubleshooting. After that, I accessed the page editor at: hidden link I added "EN" to the title, saved the page, then reopened the translation in the Translation Editor and saved it again. The page hidden link now appears to be properly translated. Can you confirm this on your end? Also, are there any other pages with the same issue? If so, try following the same steps I used above to resolve it.
May 21, 2025 at 9:43 pm #17059129
barjD-2	Yes this worked. I had provided the other page with this issue previously. I tested on that one and it worked. Can you explain how you enabled the ATE during troubleshooting? I thought it was already enabled?
May 22, 2025 at 6:37 am #17059632
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+02:00)	I went to WPML → Support and clicked on the Troubleshooting link. There I clicked the button labeled "Force-enable WPML’s Advanced Translation Editor."
May 26, 2025 at 9:13 pm #17075276
barjD-2	Thank you. Could you let us know why we don't see that option on our live site?
May 27, 2025 at 9:08 am #17076672
Paola Mendiburu WPML Supporter since 11/2020 Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	Hi there! This is Paola and I hope you are well. I will continue with the ticket as Bruno is on holiday. Because that appears on moved sites not on the original site. Could you confirm if the translation editor is working properly on your site?