This thread is resolved. Here is a description of the problem and solution.
Problem:
The client reported that two categories were missing in the Croatian version of their shop sidebar, even though everything was translated correctly. After inserting specific categories manually, they appeared but were not expandable like in the original version.
Solution:
We identified that the issue was due to missing term meta keys for the order in the database. We recommended running the following SQL commands to add the missing term meta:
INSERT INTO `wpnj_termmeta` (`term_id`, `meta_key`, `meta_value`)<br />VALUES ('832', 'order', '1');
and
INSERT INTO `wpnj_termmeta` (`term_id`, `meta_key`, `meta_value`)<br />VALUES<br /> ('847', 'order', '1'),<br /> ('860', 'order', '1'),<br /> ('897', 'order', '1'),<br /> ('914', 'order', '1'),<br /> ('944', 'order', '1'),<br /> ('960', 'order', '1'),<br /> ('987', 'order', '1'),<br /> ('995', 'order', '1'),<br /> ('996', 'order', '1'),<br /> ('999', 'order', '1'),<br /> ('1001', 'order', '1'),<br /> ('1002', 'order', '1');
We also advised clearing transients from WooCommerce tools after running these commands. It is crucial to create a backup before performing any database modifications.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
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This topic contains 25 replies, has 1 voice.
Last updated by 2 months, 1 week ago.
Assisted by: Dražen.