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[Resolved] ACF Flexible content not showing on front side

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This topic contains 1 reply, has 2 voices.

Last updated by Subash Chandra Poudel 1 year, 8 months ago.

Assisted by: Subash Chandra Poudel.

Author Posts
November 27, 2023 at 9:42 am #14928353

mattB-17

I need support for some issues occurring on my site which are 1. we are only getting options to add blocks in the English version and in French version there is no options. 2nd there are no updates reflecting on live site after making changes in the backend for both English and French.. below is my site details . please check this page

English - hidden link
French - hidden link

[SENSITIVE INFORMATION REMOVED BY SUPPORT]
November 28, 2023 at 5:04 pm #14943023

Subash Chandra Poudel

Hi there,

First of all, please note that this support forum is a publicly accessible forum you should share sensitive information like site access details only when asked for and through a private reply field which will be enabled by our support team.

I have removed the sensitive information from your previous message and recommend you change the details ASAP as this was available publicly for some time.

I have enabled a private reply for you now to share sensitive information securely.

IMPORTANT: Please take a complete backup of the site first to avoid data loss.

Now, regarding the issue, I see the Page Builder field group used by the page is a clone of fields from another field group and is a complex link/clone between field groups.

So in this case please check the following erratum and make sure the Workaround explained there is followed.

https://wpml.org/errata/acf-block-clone-field-value-lost-when-same-block-added-twice-in-a-post/

Also, I see the field groups use many repeater fields however the translation preference for the repeater fields might not be correct. As explained in the document linked next, I recommend you set your main Repeater or Flexible Content field to Copy" and then the subfields in the repeater field itself to "translate".

https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/expert-translation-option/#setting-translation-preferences-for-repeater-fields

Once the translation preferences are all setup properly, please try editing the pages with the issue, make a small change to it then tranlsate the page again and see if it helps.

Regards,
Subash