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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing issues with adding British English to their site, as using the code en_GB does not seem to work, and there is no button to add a custom language.
Solution:
We recommend adding a custom language by navigating to WPML → Languages and clicking the Edit Languages link. For detailed instructions on how to add your own languages using WPML's GUI, please refer to our documentation:

Please note that the solution provided might be irrelevant if it's outdated or not applicable to your case. If the issue persists, we encourage you to open a new support ticket. We also highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us through the WPML support forum.

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This topic contains 1 reply, has 2 voices.

Last updated by Andrey 1 year, 2 months ago.

Assisted by: Andrey.

Author Posts
April 4, 2024 at 7:59 pm #15485717

karlaA-3

For some reason, you use the British flag for American English.

Regardless, nothing happened when I tried to follow the steps to add British English.

My site is already set up, so there isn't a button to add a custom language - you can add a language, but using the code en_GB does nothing.

Please advise.

April 4, 2024 at 8:28 pm #15485834

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for contacting WPML support.

You can add a custom language by going to WPML → Languages and clicking the Edit Languages link.

Please have a look here for more information:
https://wpml.org/documentation/getting-started-guide/language-setup/editing-wpmls-languages-table/#adding-your-own-languages-using-wpmls-gui