adding product to cart - tockets created by MEC plugin

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
9:00 – 18:00	9:00 – 18:00	9:00 – 18:00	9:00 – 18:00	9:00 – 18:00	-	-
-	-	-	-	-	-	-

Supporter timezone: Asia/Yerevan (GMT+04:00)

Tagged: Compatibility

This topic contains 22 replies, has 0 voices.

Last updated by Christopher Amirian 3 months ago.

Assisted by: Christopher Amirian.

Author	Posts
August 11, 2025 at 4:40 pm #17310926
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi again, We identified the issue to be the WooCommerce Multilingual and Multidurrency plugin. A fix for this will be presented in the upcoming release of the WooCommerce Multilingual plugin. There is a beta version that we tested and it works, but I suggest that you do not install beta software on a live website. But as a test, you can go to: (while you are logged in) https://wpml.org/download/woocommerce-multilingual-multicurrency/?section=changelog And download and install version 5.5.2-b.1 to a staging version of the website. And see if it works ok. Thanks.
August 12, 2025 at 8:24 am #17312319
caterinag-2	Hi Otto! Thanks that worked! now all attributes are properly linked to product in both language. let me know in case about the other menu issue, but it's a minor issue at the moment
August 12, 2025 at 10:19 am #17312994
caterinag-2	Hi Amirian sorry I posted a message about an other WPML ticket. you can delete it I installed the beta plugin but second language is totally gone. Any time I try to switch to ENG from ITA that's what I get: from home to all pages and shop Not Found The requested URL was not found on this server. New threads created by Christopher Amirian and linked to this one are listed below: https://wpml.org/forums/topic/split-installing-woocommerce-multilingual-5-5-2-b-1-caused-the-second-language-to-disappear/
August 12, 2025 at 10:23 am #17313025
caterinag-2	let me know if you would have access to the staging site
August 12, 2025 at 11:18 am #17313151
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi, Thank you. I will need to investigate that issue. I created a separate ticket for it there, and I'd appreciate it if you could give the staging details on this ticket: https://wpml.org/forums/topic/split-installing-woocommerce-multilingual-5-5-2-b-1-caused-the-second-language-to-disappear/ Thanks.
August 27, 2025 at 6:25 am #17350007
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi, WPML 4.8 and String Translation 3.4 and WooCommerce Multilingual 5.5.2 have been released. Would you please update the plugins and check if the issue is resolved? - IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website. - Make sure you are signed in wpml.org. - Go to https://wpml.org/account/downloads/ - Click the "Download WPML manually" link to show the rest of the plugins on the page. - Download the latest version of the WPML and its add-ons. - Install them manually on your website using the method below: https://wpml.org/faq/updating-wpml-manually/ Thanks.
August 27, 2025 at 6:53 pm #17352810
caterinag-2	Hi Christopher, thanks for your message. Just to tell you that if you ise the OTGS Installer it doesn't install the latest version of the plugin but WPML Multilingual CMS 4.7.6
August 28, 2025 at 6:39 am #17353396
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi, Please follow the steps mentioned in the previous reply to download the mentioned plugins individually and install them one by one: WPML Multilingual CMS WPML String Translation Woocommerce Multilingual Thanks.

The topic ‘[Closed] adding product to cart – tockets created by MEC plugin’ is closed to new replies.