[Resolved] Additional Users within Admin Role do not get correct permissions

Hello,

Before this ticket gets assigned to my colleagues, I will try to help.

Please visit WPML>>Translation Management>>Translators and add one of the user having issue has Translation Manager. Then make sure is there any difference in the results. Refer to the following documentation URL for more details.

https://wpml.org/documentation/translating-your-contents/working-with-translation-managers/

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Thanks!

Bigul

Thank you for the updates.

I tried to reproduce the issue on my side but could not reproduce the issue. However, after discussing with the team, you can try the following workaround:

Add the following code to the theme's functions.php (replace the user ID with your user’s ID), visit any admin page for once, confirm the capabilities in user's profile and then remove the code from functions.php.

function add_capability_to_user() {
    $user = new WP_User( 5 ); //5 is the User ID
    if ( $user->exists() ) {
        $user->add_cap( 'wpml_manage_translation_management' );
        $user->add_cap( 'wpml_manage_languages' );
        $user->add_cap( 'wpml_manage_theme_and_plugin_localization' );
        $user->add_cap( 'wpml_manage_support' );
        $user->add_cap( 'wpml_manage_woocommerce_multilingual' );
        $user->add_cap( 'wpml_operate_woocommerce_multilingual' );
        $user->add_cap( 'wpml_manage_media_translation' );
        $user->add_cap( 'wpml_manage_navigation' );
        $user->add_cap( 'wpml_manage_sticky_links' );
        $user->add_cap( 'wpml_manage_string_translation' );
        $user->add_cap( 'wpml_manage_translation_analytics' );
        $user->add_cap( 'wpml_manage_wp_menus_sync' );
        $user->add_cap( 'wpml_manage_taxonomy_translation' );
        $user->add_cap( 'wpml_manage_troubleshooting' );
        $user->add_cap( 'wpml_manage_translation_options' );
    }
}
add_action( 'init', 'add_capability_to_user' );

On the other hand, if you can provide access to one of your newly created sites, it 'll be great. So I can check for the issue.

I've set your next reply as private to share this information safely.

IMPORTANT: Please take a complete backup of the site to avoid data loss.

Otherwise, you can also use this sandbox site hidden link to reproduce the problem. Do not migrate your site here but feel free to upload your plugin/theme, if necessary.

Thank you for the updates.

Glad to know that you discovered the correct settings in Screen Options. And despite the capabilities this wasn't a problem.

As long as the capabilities are concerned, WPML sets proper capabilities based on the user role (i.e. Translator and/or Translation Manager). This works under the WordPress' roles and capabilities system. And inherits based on that.

Apparently, if you see any difference shown in user's own profile(s), it shouldn't be a problem. As long as the user can "really" do what's the expected.

Since, the CPTs display was controlled by screen options and it is not restricting user to actually use that CPT, I don't see a problem here. The screen options are handled by WP's own system, and the default display may vary depending on CPT's registration. That's why screen options are available to the users, to show/hide allowed content on screen and/or to set some display settings.

In short, I believe this isn't a problem. If, however, you can produce the actual problem based on WPML's capability differences, then please feel free to setup the staging or dev site, provide detailed reproduction steps and we can investigate accordingly.