Admin Panel ACF field text tranlsation issue

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are using ACF fields on the Products backend, with field names originally in Hebrew. After using String Translation for these fields, they display in English on the Hebrew backend instead of Hebrew.

Solution:
This issue arises because your user profile is set to English. To see the fields in Hebrew, you need to change the language setting in your user profile to Hebrew (or to the Site Default, if Hebrew is the default language). This adjustment will ensure that the WPML admin shows the labels in Hebrew and provides a proper Hebrew RTL interface. For detailed instructions on how to set the administration language, please visit Setting the WordPress Administration Language.

If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum.

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Tagged: Exception

This topic contains 5 replies, has 2 voices.

Last updated by Waqas Bin Hasan 1 year, 1 month ago.

Assisted by: Waqas Bin Hasan.

Author	Posts
June 5, 2024 at 6:20 am #15704910
רפאל בוסידן	Background of the issue: We are using ACF field on Products backend. The base fields' names are in Hebrew, and using String translation, we have translated those fields. Symptoms: After translation, those fields on the Hebrew backend are showing English translation rather than showing Hebrew text on the Hebrew backend. Questions: Why are the translated fields showing English text on the Hebrew backend instead of Hebrew text?
June 5, 2024 at 9:37 am #15705988
Waqas Bin Hasan WPML Supporter since 05/2014 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hi, Thank you for contacting the support. You may already have checked the guide https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/translating-acf-field-labels-with-wpml/ on translating ACF field labels, so before proceeding further, may I ask you to try the following please? 1) Take a full backup of your site and database before proceeding. 2) Deactivate all plugins except WPML. 3) Switch to your parent theme Astra. As well as check with standard theme like 2024 or 2021. 4) Check for the issue if it still happens. 5) Then start activating plugins one by one while keep checking for the issue. This way you 'll be able to pinpoint a conflict when & where it starts creating the problem. 6) If after activating all plugins you see that it still works fine, then switch to your theme and see if that's causing it. Please let me know and I'll try my best to help you further on the matter. Regards.
June 12, 2024 at 7:37 am #15729739
רפאל בוסידן	we have tried but issue is still same after we added the fields translations of hebrew to enlisgh the issue is it's showing the fields in English in hebrew version also
June 12, 2024 at 10:48 am #15730989
Waqas Bin Hasan WPML Supporter since 05/2014 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Thank you for the updates. I need to take a closer look at your site. So I request temporary access (WP-Admin and FTP), preferably to a test site where the problem has been replicated. Your next answer will be private, to share this information safely. Also provide detailed steps to reproduce the issue and links to pages in admin and on frontend. IMPORTANT: Please take a complete backup of the site to avoid data loss. I may need to activate/deactivate plugins also. See https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ for details on privacy and security.
June 13, 2024 at 5:08 am #15733989
רפאל בוסידן	hidden link here is the link for test
June 13, 2024 at 6:59 am #15734262
Waqas Bin Hasan WPML Supporter since 05/2014 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Thank you for the access, I was able to observe the problem which is actually not a problem but a matter of understanding. Since you've set your language to English in your user profile, WP Admin 'll show these labels in English. If you go to your user's profile and set "Language" to Hebrew (or Site Default), you'll have a proper Hebrew RTL interface and all the strings shown in Hebrew (see attached). For further details, please check https://wpml.org/documentation/getting-started-guide/language-setup/setting-the-wordpress-administration-language/.
June 13, 2024 at 9:01 am #15735044
רפאל בוסידן	Great Thank you for your Support