I received a response from our 2nd Tier Support and the reason the Advanced Translation Editor breaks is because the field group hidden link field destination_location and destination_drop_off_location has so many options and ATE trying to translate them.
You need to set these fields Translation Preference as "Don't translate" and then, make minor edits to the page and re-translate it.
I've made the changes on your staging site but I couldn't test it yet due to the sitekey mismatch hidden link . Could you regenerate a new site key and register it?
Then, try translating the page into a new language here hidden link and see if it works.
Could you please share access to your production site?
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
Your upcoming reply will be treated with confidentiality and will only be visible to you and me.
✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
Even after setting the fields link: hidden link for translation (with identical fields across languages), the solution still holds. Please ensure to resend the jobs that are currently in progress.
The topic ‘[Closed] Advanced Translation Editor not working’ is closed to new replies.
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