This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was experiencing an issue where the admin confirmation e-mail of an order was always sent to the e-mail address of the main language, despite using string translation for different admin e-mail addresses for other countries. This functionality stopped working after updating WooCommerce Multilingual (WCML) but resumed after downgrading to version 5.2.1.
Solution:
We explained that the order notification e-mail sent to the admin will always be in the site's default language, as this is standard operation and there have been no changes to this feature in the latest version of WCML. To receive the notification e-mail in another language, the client should change the language of their profile to the desired language by navigating to
Users > Profile
. Additionally, we provided a code snippet that can be used to receive notification e-mails in the language set for the client's profile. The code snippet and further instructions can be found here:
If this solution doesn't look relevant, please open a new support ticket in the WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic is split from https://wpml.org/forums/topic/woocommerce-thank-you-page-redirecting-to-the-default-language-after-completing-the-order-in-a-secondary-language/
This topic contains 1 reply, has 2 voices.
Last updated by 1 year, 8 months ago.
Assisted by: Prosenjit Barman.