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This topic contains 3 replies, has 2 voices.

Last updated by Mihai Apetrei 1 year, 10 months ago.

Assisted by: Mihai Apetrei.

Author Posts
July 26, 2023 at 2:12 pm #14104655

eligijusB

I am trying to: update WPML Multilingual CMS

Link to a page where the issue can be seen: hidden link

I expected to see: updated

Instead, I got: An error occurred while updating WPML Multilingual CMS: Could not copy file. sitepress-multilingual-cms/classes/language-switcher/LsTemplateDomainUpdater.php

July 26, 2023 at 2:31 pm #14104903

Mihai Apetrei
WPML Supporter since 03/2018

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

Something might have occurred while in the updating process.

I recommend that you first create a full website backup and then remove the plugin/s completely (deactivate and delete) > then manually download the latest versions from here (https://wpml.org/account/downloads/ - select "Download WPML manually") > then install and activate the plugins.

This way, we might get over this error.

Please let me know how things go.

Mihai Apetrei

July 26, 2023 at 3:00 pm #14105219

eligijusB

Hi, and what about translations? Do they last or will it be necessary to translate again?

July 27, 2023 at 5:37 am #14107711

Mihai Apetrei
WPML Supporter since 03/2018

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

The translations are saved in the database so they should still be there after this process.

Just make sure that you create a full website backup first.

Mihai