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This topic contains 3 replies, has 3 voices.

Last updated by Carlos Rojas 1 year, 4 months ago.

Assisted by: Carlos Rojas.

Author Posts
February 29, 2024 at 12:44 pm #15358066

faizerF

Hello Team,

We have recently encountered an issue with THe WPML plugin computability with the current wordpress version (6.4.3) where we are encountering bugs and error functionality on the plugin

Being a premium customer and having a valid license we are still facing the issue of a tussle as a non-pro version of the plugin.

Kindly relase a bug-free and error-free compatibility issue plugin upgrade for the further relase.
WordPress version 6.4.3
Active theme: Genesis Block Theme (version 1.0.0)
Current plugin: WPML Multilingual CMS (version 4.6.7)
PHP version 8.2.14

Reference sites, where the plugin is installed
Frontend: hidden link
Frontend: hidden link
Frontend: hidden link

Error Log

An error of type E_ERROR was caused in line 26 of the file /nas/content/live/vialto/wp-content/plugins/sitepress-multilingual-cms/menu/post-menus/wpml-posts-listing-page.class.php. Error message: Uncaught TypeError: count(): Argument #1 ($value) must be of type Countable|array, null given in /nas/content/live/vialto/wp-content/plugins/site press-multilingual-cms/menu/post-menus/wpml-posts-listing-page.class.php:26
Stack trace:
#0 /nas/content/live/vialto/wp-includes/class-wp-hook.php(324): WPML_Posts_Listing_Page->pre_populate_caches(Object(WP))
#1 /nas/content/live/vialto/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)
#2 /nas/content/live/vialto/wp-includes/plugin.php(565): WP_Hook->do_action(Array)
#3 /nas/content/live/vialto/wp-includes/class-wp.php(830): do_action_ref_array('wp', Array)
#4 /nas/content/live/vialto/wp-includes/functions.php(1336): WP->main(Array)
#5 /nas/content/live/vialto/wp-admin/includes/post.php(1291): wp(Array)
#6 /nas/content/live/vialto/wp-admin/includes/class-wp-posts-list-table.php(165): wp_edit_posts_query()
#7 /nas/content/live/vialto/wp-admin/edit.php(235): WP_Posts_List_Table->prepare_items()
#8 {main}
thrown

Kindly solve the issue and provide us with a stable version upgrade. so we can work on the plugin integration to other various verticals.

February 29, 2024 at 12:53 pm #15358139

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

you have been inactive for a while, so we converted to a ticket.

1) Please update all WPML plugins to the latest version by going to the Plugins → Add New page, click the Commercial tab, and then click Check for updates.

- https://wpml.org/faq/install-wpml/#wpml-4-2-8

2) Does the issue happen with PHP 8.0, since WP is still not fully supporting 8.2. Please check.

3) In order to expedite handling your support requests, can you please share WPML support debug information from your site.

- To give debug information, login to your site and go to WPML → Support. From there click on the “debug information” link at the bottom of the page.
- Once on the “debug information” page, select the entire content of the text box and copy it.
- Now go back to our support forum, find debug information box and paste it.

More information on the link: https://wpml.org/faq/provide-debug-information-faster-support/

Let us know.

Thanks,
Drazen

March 4, 2024 at 11:58 am #15369227

faizerF

Added the log, please verify

March 4, 2024 at 12:42 pm #15369378

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hello,
My name is Carlos and I will continue with this ticket

1.- Thank you for sharing the debug information

2.- As my colleague Drazen in this ticket and my colleague Laura in this other ticket https://wpml.org/forums/topic/wpml-plugin-computability-issue/ I kindly ask you to update the WPML plugins to the latest version and double-check if the issue disappeared.

3.- Could you answer the second question from my colleague? "Does the issue happen with PHP 8.0, since WP is still not fully supporting 8.2. Please check."

Regards!