Apple pay & link checkout in chinese will get the wrong price and address in variation product

This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're experiencing issues with incorrect pricing when selecting product options and using Apple Pay on your multilingual WooCommerce site, it might be due to the Stripe Gateway plugin not handling Chinese characters for term meta slugs.
Solution:
We recommend following these steps to resolve the issue:
1. Navigate to your WordPress Dashboard > WPML > Taxonomy Translation.
2. Select the Product Color taxonomy.
3. Click on the pencil icon next to each color and change the slug to Latin characters, then save. Repeat this for all Product Size terms as well.
This should correct the pricing discrepancy.

If this solution does not apply to your case, or if it seems outdated, please check the related known issues and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket for further assistance. You can do so here: WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Compatibility

This topic contains 18 replies, has 0 voices.

Last updated by YUNG KAM HOI 1 day, 16 hours ago.

Assisted by: Christopher Amirian.

Author	Posts
April 28, 2026 at 5:52 am #17998399
YUNG KAM HOI	I don know what can i say, the wordpress website are provided from you and i just add the stripe plugin. I can see the apple pay button (logged in or not logged in). You can not see the apply pay button. Can you ask other engineer to test the page? hidden link I just set the WPML Multilingual & Multicurrency for WooCommerce to all country. Please try.
April 28, 2026 at 6:19 am #17998422
YUNG KAM HOI	Oh i just try checkout, in the checkout page also have the "Apple pay/GPay/link" button. And the price are correct in checkout page, it seem only single product page "Apple pay/GPay/link" button get the wrong price.
April 28, 2026 at 1:33 pm #18000011
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hello, Thank you, the country option you enabled made the button available. I checked, and the same thing happened on the single product. I reported this to the compatibility team. I will get back to you as soon as I have news from them. Thanks.
April 30, 2026 at 5:52 am #18004426
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hello, Our amazing Compatibility team found out that the issue is happening because the Strip Gateway plugin can not handle the Chinese characters for the term meta slug. That is why you will need to use Latin characters for the term slugs and not Chinese ones. You still are able to use the Chinese labels, so it should not have any effect on the front end. Please follow the steps below: - Go to WordPress Dashboard > WPML > Taxonomy Translation - Select Product Color taxonomy. - Click on the pencil icon next to each color and add Latin characters for the slug option and save. (check the screenshot) - Please do that for all colors and all Product Size terms too. - That should fix the issue. Thanks.
May 4, 2026 at 6:03 am #18009835
YUNG KAM HOI	Please follow the steps below: - Go to WordPress Dashboard > WPML > Taxonomy Translation - Select Product Color taxonomy. - Click on the pencil icon next to each color and add Latin characters for the slug option and save. (check the screenshot) - Please do that for all colors and all Product Size terms too. - That should fix the issue.