Problem: If you're experiencing issues with incorrect pricing when selecting product options and using Apple Pay on your multilingual WooCommerce site, it might be due to the Stripe Gateway plugin not handling Chinese characters for term meta slugs. Solution: We recommend following these steps to resolve the issue: 1. Navigate to your WordPress Dashboard > WPML > Taxonomy Translation. 2. Select the Product Color taxonomy. 3. Click on the pencil icon next to each color and change the slug to Latin characters, then save. Repeat this for all Product Size terms as well. This should correct the pricing discrepancy.
If this solution does not apply to your case, or if it seems outdated, please check the related known issues and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket for further assistance. You can do so here: WPML support forum.
Problem: The client is unable to translate content as expected using WPML and is unsure of the necessary steps or settings to adjust.
Solution: 1. Check How You Are Translating: - For posts or pages, use the WPML → Translation Dashboard. Select the content to translate and choose either manual or automatic translation. - For custom content like events, switch from the WPML Translation Editor to the WordPress Editor for manual translation.
2. Make Sure the Content is Set as Translatable: - Navigate to WPML → Settings and check the “Post Types Translation” section to ensure the content type you want to translate is enabled.
3. Translating Strings/Theme or Plugin Texts: - Visit WPML → String Translation. If the string is not visible, scroll to the bottom and search again.
If these steps do not resolve your issue or if the solution seems outdated or irrelevant, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
